Vacancy expired!
Your Opportunity
We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of 'own your tomorrow' every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.In this role, you will be leading and managing a technical team of DevOps engineers in the Retirement Plan Services division at Schwab that owns and manages critical infrastructure and services for client facing applications. As a Senior Manager, you will plan and lead your team in maintaining high availability in all aspects of the platform. You will be responsible for providing leadership to build strategic roadmaps outlining the modernization of infrastructure, services, automation as well as ensure continued operation and documentation of existing legacy platforms. What you are good at- You will work with closely with your Agile Teams to influence solution delivery to achieve automation, quality, stability, security and high availability goals. You are adept at seeing and managing many forms of risk and you will help teams overcome execution related issues which manifest across people, process, and technology. You will use your communication skills to articulate the intangibles and you will exercise decision authority related to tactical vs strategic tradeoffs.
- You will develop roadmaps to optimize the operations and proactively address issues together with the engineering teams.
- You will ensure teams create successful plans which decompose complex problems into smaller value delivery cycles. You use critical thinking to evaluate assumptions and risks related to dependency management, activation strategies, legacy analysis, and pragmatic non-functionals. You routinely think 3 to 6 months ahead of where your teams are at today.
- You will challenge the status quo; you will leverage relationships with team members to solicit feedback and input on SDLC processes. You will leverage your hard-earned wisdom to show 'progress over perfection' as we deconstruct the monolith while aligning ourselves to technology and business strategies for the firm.
- You will collaborate by interacting with executives and business partners across the firm. You will communicate strategic technology plans to associated business partners ensuring collaboration across technology and the business. You create formal networks involving many groups to ensure shared outcomes are understood and issues are addressed.
- You will develop talent on your teams through active listening, goal setting, coaching, motivation, and illuminating team successes. You love 'walking in the shoes' of your team members and you delight in taking actions to address common pain points or wasteful activities.
- You will use your strong engineering background to converse with technology leaders and translate strategy into executable plans. You can translate between business and technology and build credibility with technology leaders by thinking through tradeoffs and providing input to critical decision making for our products/platforms.
- Bachelor's degree in Computer Science or related discipline.
- 8+ years of IT software delivery experience, with project, resource, or developer management, and/or offshore vendor management capabilities.
- 5+ years' experience with running medium to large/complex projects or teams with multiple interactions and dependencies.
- People and team leadership & management
- Demonstrated ability to define and communicate strategy and vision and influence across the Enterprise is essential
- Ability to coach, mentor, and provide direct, timely performance feedback; experience setting direction, tracking progress, and ensuring accountability
- Ability to thrive in a flexible and fast-paced environment, including the ability to think big in a rapidly evolving technology space.
- Experience in planning, implementation and support of business application components, including change and release management.
- Ability to work hands on with team members to inspire and motivate all levels of staff towards both tactical and strategic delivery goals
- Ability to drive change with external counterparties and vendors, managing and enhancing relationships and services provided
- Ability to facilitate dialogue and retrospectives with a diverse group of stakeholders and to review feedback to drive continuous improvement in tools, practices and processes within the emerging SRE practices at Schwab
- Progressive experience supporting highly available, mission critical environments
- Ability to paint a holistic picture of environment health to technology and business partners leveraging proven strong communication skills, both written and verbal as well as strong presentation skills
- Strong innovation, creativity, and problem-solving skills, including experience facilitating incident management and system recovery efforts
- 8+ Years of professional experience building and supporting legacy and distributed scalable enterprise-class applications; experience should include highly performant mission critical application experience, preferably using IaaS, Cloud based apps and DevOps best practices in a Microsoft .NET environment
- Ability to build detailed diagrams in Visio (or other similar diagraming tools)
- Expertise using PowerShell (and/or other scripting languages) for system management
- Firm understanding of Agile principles and have worked on a Scrum or Kanban team
- Experience using CI/CD and deployment tools such as Bamboo or Jenkins to package and deploy applications and configurations to runtime platforms
- Basic knowledge of Microsoft SQL Server systems
- Great communication skills including the ability to present technical topics to both technical and non-technical audience
- Experience managing an engineering team on large-scale projects with technical deep-dives into code, networking, operating systems and/or data store.
- Agile Methodology knowledge and/or Scrum training or certification, with experience leading in an Agile delivery environment.
- Strong technology affinity and experience, as well as attention to detail and the ability to design, execute and maintain strategic goals and metrics.
- Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence; automate response to all non-exceptional service conditions.
- Lead by example, care for your team and establish credibility with the quality of your and your team's technical execution.
- Broad and deep knowledge of IT/software technology and trends, domain knowledge and experience in infrastructure support, application development, and quality practices.
Vacancy expired!