Job Details

ID #21753458
State Texas
City Austin
Job type Permanent
Salary USD $90,000 - $120,000 per year 90000 - 120000 per year
Source Jobot
Showed 2021-10-27
Date 2021-10-26
Deadline 2021-12-24
Category Et cetera
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Customer Success Manager

Texas, Austin, 73301 Austin USA

Vacancy expired!

Customer Success Manager - B2B SaaS - Austin, TX

This Jobot Job is hosted by: Eric EmenhiserAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $90,000 - $120,000 per year

A bit about us:

Based in Austin, TX we are the premier AI-optimized product training solution for the digital enterprise adopting new tools to make their employees and business as efficient as possible. The digital enterprise invests millions of spend in adopting and integrating software & tools, a lot of times without a plan to efficiently train & increase adoption of those tools across their work-force. We are working with some of the most recognizable brands & enterprise organizations across the world with an automation tool which solves this problem.

Are you a Customer Success Manager, with 3+ years of professional experience in an enterprise B2B SaaS environment? If so, please keep reading

Why join us?
  • Incredible office space near the Austin, TX Google campus!
  • Healthy base compensation, and on-target earnings upwards of $150K!
  • Stock options in a venture funded company who has grown internationally to 100+ employees in a few years!
  • Comprehensive benefits + fast promotion opportunities!
  • Flexibility for work-from-home and unlimited PTO when needed!

Job Details

Is your background a fit? Apply if you meet this criteria:

Bachelors Degree and the following:
  • 3+ years of experience in a CSM role for an enterprise SaaS company or similar
  • Domain expertise in Enterprise SaaS
  • Demonstrated experience charting and graphing in Excel (pivots, macros, Vlookup) or Tableau
  • Strong presentation skills (virtual and F2F meetings)
  • Experience managing a customer success process, i.e. CSAT, Net Promoter methodologies
Desired but not required:
  • Management consulting experience
  • Top 50 Undergrad and/or top 25 MBA
  • Early or late stage start-up experience
  • Deep interest in artificial intelligence!
We have our sights set on incredible success in digital transformation market, and we want you to succeed with us. As a crucial member of our Austin, TX office, you will integrate into a team who likes to have fun on the job as well as outside of the office. You will also be granted a competitive base salary for the Austin market, as well as a bonus program to reward you for your efforts.

Interested in artificial intelligence, software, and enterprise consulting? There's also no better place to come learn than right here in our offices!

Please note: Applicants must be authorized to work in the U.S. and no full-time remote work is available at this time.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Vacancy expired!

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