Vacancy expired!
Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. Our client has a new, contract-to-hire opportunity for a Dispatch Support Field Technician needed to service our clients in the Austin, TX area. The candidate should be within 15 miles of the target zip code of 78728. The radius of coverage is approx. 50 miles around the Austin metro area. The candidate will work Wednesday through Sunday, must be available for 8 hours of work between 1pm to 11pm, with on-call rotations required. This is a driving position which requires a DMV background check to be completed. Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy.Overview:
- Technician will travel to each client's location to provide services
- Provide support for break / fix issues
- Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
- Will perform printer support including hardware break-fix, IMAC, and project work
- Works under general supervision
- 1-2 year(s) supporting printers and / or MFDs (multi-function displays), including software and break-fix
- 1-2 year(s) of customer service experience
- Reliable transportation required (this is a driving position - reimbursed accordingly)
- Must be able to work staggered or late shifts possibly including evenings and / or weekends
- Need to be very personable as they will be interacting with a wide range of users and environments
- Ability to work on a ladder or lift required
- Ability to lift up to 50lbs. required
- OEM Printer Warranty Certifications
- OEM Laptop / Desktop Warranty Certifications
- Server experience would be a bonus
Vacancy expired!