Vacancy expired!
- Administer directory services security policies, standards, and procedures in coordination with TxDOT Security and Information Security Service Component Provider
- Administer Federation Services within the Directory services environment (currently Active Directory Federation Services), other Federated services, and similar applications
- Interface with Service Provider support as needed, including opening tickets with TxDOT Vendors when support is needed
- Participate in the annual review of machine plans and workload forecasts with TxDOT (the Service Provider shall include long-range technology forecasts and technology refresh planning in this capacity planning process to ensure that TxDOT will realize the full benefits of technology and performance trends)
- Advise (or manage) any upgrade or configuration change of O365 tenant
- Test new versions of machines, operating system, and software prior to recommending the implementation of these products for TxDOT
- Work with and provide input on solutions from TxDOT and DCS Solution Architects
- Provide O365 support for all TxDOT
- Work with Applications tower to implement any applications changes and upgrades
- Manage ticket queues as appropriate.
- Create / Advise on workflow and linked processes.
- Participate on call rotation
- Manage the Teams service and escalations
- Manage the InTune service and escalations
- Manage eDiscovery queue escalations
- Manage PowerBI service and escalations
- Assist in audit processes
- Ability to work with Multiple vendors
- 3 years of managing O365 tenant.
- 3 years managing windows Server
- 1 year of Azure AD
- Experience managing Microsoft Teams as lead.
- 5 years of managing Active Directory
- 2 years of Microsoft Enterprise Agreement exposure
- Familiarity with ServiceNow / Ticketing System
- Managing Microsoft InTune Services
- Ability to follow complex workflow Processes
Vacancy expired!