Vacancy expired!
A technology services client of ours is looking for Oracle Service Cloud Developer on their ongoing projects.
Below are the required skills for this role –- 8+ years of Total IT experience including 4-5 years in Oracle Service Cloud.
- Extensive working experience in Agent Desktop, Workspaces & Workflows, CPM, Agent Scripting.
- Knowledge Management, Rules, UI customization, Analytics, Custom Objects, ROQL.
- Knowledge of .Net, Php, JavaScript, HTML, CSS, Relational DB like MS SQL is a must.
- Experience Oracle RightNow Customer Portal Development, Widget customizations and Add-In Development.
- Should be Oracle Service Cloud Trained / Certified with understanding of Oracle Service Cloud architecture.
- Responsible for the functional specification, technical design, implementation and support of Service Cloud Solutions.
- Experience in Interface Development and CRM Integrations including usability, accessibility testing and validation.
- Provide guidance and industry best practices around Service Cloud solutions including product configuration, administration of price book, proposal development, and related
- Strong communication skills.
- Have experience interacting with business stakeholders and customers directly to get direction and confirm we’re building useful software.
- Experience in Agile project development methodologies.
- Experience with Scaled Agile Framework is a plus.
Vacancy expired!