PLM Teamcenter User Support Engineer

Career Opportunity: Job Title: PLM Teamcenter User Support Engineer About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360. Position Overview PLM Teamcenter User Support Engineer Requirements: Job Responsibilities:

• Act as first point of contact for problem resolution and resolve key systemic production issues.
• Support daily Teamcenter Multisite issues in US and APAC. Troubleshoot and resolve Multisite Share, Transfer, and data sync issues.
• New users onboarding to Teamcenter and NX. Support end users in installing Teamcenter and NX.
• Support various user issues like TC client setup, connection issues, workflow issues, data and process lock issues, TC-NX integration issues, import/export issues.
• Support Data transfer (Part, BOM and files) issues with third party applications integrated with Teamcenter.
• Unit testing, system integration and UAT testing.
• Create Teamcenter user training material. Document FAQs for repetitive user issues.
• Document test cases for system integration testing and UAT.
• Work on TC-NX integration issues.

• 6 years direct experience with Teamcenter Configurations and supporting Teamcenter L1/L2/L3 issues. and NX customizations and configurations on both server and client sides BMIDE using ITK, C, JAVA and SOA.
• Expertise in latest active Workspace versions configurations.
• Teamcenter configuration expertise for BMIDE, TC-NX integrations, Active Workspace and NX Integration. Expertise in Workflows, Classification administration, project and Access Manager is must.
• Daily User and admin support of TC and NX issues.
• Documentation experience to create test case documents and User training manuals is must.
• Teamcenter Multisite expertise.
• Multi CAD admin and support experience is a plus.
• Support users in the APAC region as required
• Good analytical skills with expertise in overall Teamcenter product to solve Teamcenter end user issues
• Should have strong teamwork skills and able to work in open team environment
• Knowledge of Agile PLM and knowledge of consumer electronics is preferred.