Vacancy expired!
Genuent is hiring a Sales Support Specialist for our client in Austin, TX. Qualified candidates should send their resume to Erica Shackleton at EShackleton@Genuent.comThe impact you can haveAs part of our dynamic growth, the global Sales Operations team is looking for a new member to be based in the Live Music Capital of the World. Currently the Austin team is expanding rapidly in the areas of Sales, Marketing, and Product. It is important that the Sales Operations team scale to support the teams and customers in this area. By covering the 2 locations, the team will work closely together to deliver top-class service both externally and internally.On a daily basis, you will
- Manage complete process of existing customer renewals; Initiating the renewal process on time by contacting the customer, creating and sending renewal quotes, interacting with the customer by email and phone, and processing the orders including delivering licenses and invoicing
- Handle the purchasing process as well as the administrative requirements
- Participate actively in renewal review meetings and monthly management reporting meetings
- Support the Sales team
- Participate in continuous internal process improvement
- A proven experience dealing with client contracts, ideally in the IT sector
- An eye for detail and numbers
- Valuing high-quality work
- Autonomous and proactive with a strong ability to work effectively as part of a team
- Excellent communication skills and strong relationship-building capacity
- Knowledge of Salesforce.com or a similar CRM
- A degree in Business or related field
Vacancy expired!