Vacancy expired!
Job Description
This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
RESPONSIBILITIES- Lead prepaid implementation projects for Visa DPS in support of Prepaid Issuers and Program Managers.
- Coordinate directly with clients to understand card program set up requirements and facilitate new card program installations, conversions, and maintenance requests without customer impact.
- Report client project accomplishments and deliverables to management on a regular basis.
- Manage non-routine, complex processing and change requests, as well as short-term tactical and strategic client initiatives.
- Act as the Project Lead for various initiatives - both internal and external - using Project Management best practices and skills.
- Proactively identify operational opportunities to increase service quality or efficiency.
- Build and enhance positive working relationships withclients and internal partners.
- Prepare and maintain detailed project plans, status reports, risk and issues logs.
- Represent client system and operational requirements to internal Visa organizations.
- Responsible for own workflow assignments and to take the initiative to resolve problems and meet deadlines.
- Coordinate internal Visa resources to ensure delivery on commitments.
- Create, update and enhance internal support documents to assist internal and external partners.
- Austin, TX
- Miami, FL
- Atlanta, GA
- Ashburn, VA
Qualifications
Basic Qualifications:- 4 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
- Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).
- Excellent time management, organization, and planning skills.
- Critical thinker with excellent problem solving skills, keen abilityto understand and communicate complex information (technical and business solutions) to a variety of audiences.
- Highly resilient and able to manage competing priorities, influence others, and handle customer expectations with ease.
- Shown success in customer relationship management.
- Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.
- Excellent verbal, written, presentation and interpersonal skills are required.
- Excellent project management skills.
- Demonstrated ability to explain complex technical terms or processes into business language.
- 7-10 years of work experience with a Bachelors Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
- Payments Experience is Preferred
- Coding or Programming language knowledge
Additional Information
Work hours: 8 hours - Regular Office hoursTravel:Position might require occasional travel for training or team meetings -Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Vacancy expired!