Vacancy expired!
Our opportunity:looking for a driven and motivated PeopleSoft Analyst/Engineer to join the Accounting Operations team. The PeopleSoft Analyst/Engineer will support Incident troubleshooting by analyzing and debugging interfaces, analyzing integration payloads, and working with a wide range of technical stakeholders. The ideal candidate will have a solid functional grounding in PeopleSoft Financials and understand how Incidents affect core business and technical processes and is comfortable being in an on-call rotation. As a member of the Accounting Operations team, you will help ensure application stability and will be willing to gain expertise in supporting accounting applications.What you are good at:• PeopleTools development background, able to analyze integration interfaces (Application Engines, SQRs) to facilitate troubleshooting and restoration efforts• Functional understanding of PeopleSoft Financials, especially related to data flow and how to analyze/troubleshoot data related errors. Preference for experience related to AP, PO, GL, AM, AR, and PC modules• Able to efficiently drive and participate in troubleshooting and debugging efforts in a high-paced, dynamic environment• Drive incident management calls, coordinate user communications during production outages• Leverage ITIL principles to bring scale and efficiency to the organization• Expand alerting and monitoring to improve Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR) metrics as part of analyzing trends and making recommendations for continuous improvement• Provide clear, concise, and timely communication to Application Development and Business partners during the triage, troubleshooting, investigation, and resolution of any isolated or system-wide outage• Document and maintain resolutions in the corporate Knowledge Base System• Develop/Improve Production Readiness process to ensure the team is ready to support features deployed to production• Coordinate application maintenance activities, such has OS upgrade, Certificate Updates, Password Rotations, Disaster Recovery, Currency Patching, etc.• Provide off hours on-call escalation on a rotational basis in support of service recovery events• Provide off hours Release / Deployment support and application health validation as requested• Responsible for ensuring the Change Implementation Management policies are adhered to for all changes deployed to ProductionAdditional Job Details: What you have: • College degree in Computer Science, Engineering, MIS, or related disciplines • Strong ownership mentality with a focus on customer satisfaction • Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely • 3-5 years of experience in PeopleSoft Financials, with a preference for experience working in AP, GL, and AR modules • Debug level PeopleTools Proficiency (App Designer, Application Engine, SQR, Integration Broker) • Ability to create, analyze, and debug moderately complex SQL queries. • Ability to create and debug Unix shell scripts • Hands on experience supporting enterprise integrations via Control-M or similar enterprise automation technology • Experience presenting issues to development teams for L3 escalation • Excellent customer service and troubleshooting skills • Strong problem-solving and decision-making skills as well as poise under pressure
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”Vacancy expired!