Vacancy expired!
- Overseeing ServiceMax and Salesforce.com administration, configuration, workflows, and data migration tasks.
- Configuring complex Custom Objects, Fields, Workflows, Approval Processes, Rules, Triggers etc.
- Data management (creation of users, validation rules, workflow rules, process builder, Flow, etc.)
- Understanding the data structures and data modeling
- Gaining or having a strong understanding of the sales process in various business units
- Checking for data integration between Salesforce.com and backend systems
- Support and minor enhancements for the ServiceMax Application.
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Servicemax system for optimal performance and data integrations.
- Managing Salesforce roles, profiles, sharing rules and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, Servicemax as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Documenting processes, running error reports and changes to field history tables.
- Preparing reports for sales and other departments.
- Understanding and following SLC and validation processes.
- Extensive experience in the administration and maintenance of Salesforce and ServiceMax systems.
- Experience in performing Salesforce and Service Max upgrades and ensuring successful integration.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support
- Bachelor’s Degree
- Individual must have 3+ years of SF administrator on complex salesforce orgs with several thousand users
- Strong technical, analytical and communication skill
- It’s a plus if individual have certifications such as Salesforce certified admin and advanced admin
Vacancy expired!