Sourcing Analyst - Procurement Operations, Technology

Job Description

The primary purpose of this position is to procure software services, hardware and guide our internal business partners through the procurement process while ensuring adherence to compliance regulations in accordance with Global Sourcing and Procurement policies and procedures.

· Creates, writes, negotiates, and reviews hardware and software licensing contracts. Works with internal business partners to establish agreements that reflect the interests of the company.

• Must have a solid understanding of web technology.

· Works with legal counsel and other stakeholders to negotiate terms and conditions of the contracts.

· Ensures contract accuracy and rewrites or amends as necessary.

· Work directly with suppliers/vendors to obtain materials/products/services through preparation and administration of Statements of Work/Quotes to validate favorable terms on quality, delivery and price and ensure end-user needs are met on a consistent basis

· Participate in supplier selection and moderately complex contract negotiations, involving Legal and other departments as necessary, to achieve favorable terms on quality, delivery, and price, and ensure end-user needs are met and deliver cost savings.

· Work with internal customer groups to help establish specifications and validate pricing and terms

· Interacts with Legal and other company departments and agencies to analyze risks associated with agreements and develop language to minimize exposure whenever needed.

· Reviews and approves contracts in accordance to company terms and conditions

· Guide internal customers and stakeholders through the end-to-end procurement process

· Coordinate with internal customers and category managers to assist in sourcing initiatives

· Interact with vendors and internal customers to resolve transactional issues on a daily basis

· Coordinate signature requirements, both internal and with Visa suppliers

· Address inquiries on order status of products and services

· Resolve discrepancies related to procurement issues

· Deliver support to internal customers over the phone and via email in an effective and efficient manner

· Troubleshoot internal customer issues regarding the services provided by Procurement Operations

· Document the problem and provide appropriate follow up to meet internal customer service levels

· Respond to queries from Internal Customers

· Process purchase requisitions and update existing purchase orders as requested by business partners

Qualifications

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

• Bachelor’s Degree
• 3+ years as a sourcing and/or procurement professional, preferably with a major financial institution or payment card company
• Must have a solid understanding of web technology; software models (i.e. Software Licensing and SaaS)
• Knowledgeable of Procurement policies and procedures and their application to the processing of purchasing transactions (e.g. processing purchase requisitions, processing purchase orders, modifying purchase orders, executing bidding for transactions). 3+ years of procurement experience in shared services or centralized procurement operations center
• Experience in negotiating and drafting low to moderately complex contracts (i.e. Statements of Work, Master Agreements, SaaS and SLSAs)
• Proven track record of successfully executing multiple types of transactions simultaneously
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
• Knowledgeable about contract terms and conditions
• Experience managing internal and external customers and users. Strong relationship management skills and ability to influence at a mid-management level both internally and externally
• High level of self-motivation and initiative, and ability to operate as an effective team player
• Understanding of process mapping and continuous improvement methodologies.
• Proficiency in purchasing systems and organizational interfaces (including, iProcurement, Ariba, DocuSign, and Oracle)
• Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
• Professional accreditation in sourcing, procurement or purchasing a plus

Additional Information

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

No travel is anticipated with this role

No sponsorship to work in the U.S. is provided nor relocation