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Talent Mobility – Relocation Program Manager
We are EA
And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.
At EA, we thrive on outrageous thinking. It’s the fuel that inspires the best games in the world. We’re innovators and great storytellers. But it’s not just about amazing your peers – it’s about amazing yourself. Take risks. Collaborate with brilliant minds and dare to dream big. Together, we can change the way millions play every day.
Entertaining is Our Passion
As one of the world’s largest video game developers and publishers, we have many well known titles—Madden, FIFA, The Sims, Need for Speed, Dead Space, Battlefield and Star Wars, to name a few. But maybe you don’t know how we’re committed to creating games and services for every platform—from mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.
EA was founded by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders and fueled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
The Role:The Talent Mobility Relocation Program Manager will manage collaborative relationships with EA’s global relocation vendors, provide guidance to HR (People Experience – PE) and the business regarding relocation strategy and programs, and ensure superior support for employees and candidates relocating in the US and Canada.
This role will work closely with the Talent Mobility Director and team to recommend strategies and ensure synergy across relocation, immigration and tax programs. You will also influence the business and grow cross-functional relationships in service of fostering the best relocation and international assignment experience for EA’s people.
This is a fast-paced role on a highly collaborative team of mobility experts, requiring strategic thinking and providing efficient and high-quality service.
This position reports to the Director of Talent Mobility.
The Mobility Team:EA’s Talent Mobility team sits within Talent Acquisition and is uniquely positioned to partner closely across PE and the business to achieve our vision of providing mobility experiences that inspire and shape EA’s workforce of the future. At EA, we believe Talent Mobility is a strategic lever in achieving our talent objectives.
Key Responsibilities:Vendor Management:Maintain and enhance collaborative relationships with global relocation vendor/sub-vendors. Includes service model, KPI’s, customer feedback mechanisms, process improvement etc.
Elevate Employee Experience:Ensure superior support for employee and candidate moves into the US and within the US and Canada by partnering with the external relocation vendor to manage mobility program requirements such as: Senior executive moves, employee relocation needs assessments, temp living and home sale, exception requests, assignment documentation, etc. Provide advice and guidance to mobile employees/candidates in the US and Canada
Strategic Leadership and Consultation:Provide proactive Mobility Planning to business and PE leaders to ensure well-informed mobility decisions. (Program/policy selection, cost projections, tax/immigration guidance etc.) Leverage analytics and critical thinking to develop innovative mobility programs to anticipate and meet business needs Assist or lead global projects within the Talent Mobility team or in other parts of People Experience (i.e. Technology or program design and implementation, process improvement, compliance initiatives, RFP’s etc.) Develop relationships with PE and business leaders to understand talent mobility issues Create tools and present training to PE and the business regarding relocation processes and programs
Qualifications:Knowledge
Solid understanding of international and domestic relocation topics including managing vendor relationships, improving programs, policies, and processes, and techniques to elevate employee experience.
Skills and Abilities
Strong customer service focus, communication, and interpersonal skills Empathetic and passionate about delivering excellent candidate and employee experience Superior analytical, and problem-solving skills with strong attention to detail Solid capacity to deal with ambiguity Excellent project and vendor management and consulting skills Ability to build collaborative relationships across the organization Self-driven, naturally curious, innovative, creative, and constantly looking for technology solutions Proven ability to innovate and drive improvements to programs and processes
Education and Experience
B.S. level degree 6+ years of experience in Human Resources or Mobility, including 3+ years of relocation-related experience (vendor management, programs, processes, etc.) Prefer candidates who possess the following:
GRP certification Technology industry or entertainment industry experience Experience in global or multi-national organizations
Vacancy expired!