Job Details

ID #46167518
State Texas
City Carrollton
Job type Contract
Salary USD TBD TBD
Source Volt Services Group
Showed 2022-10-02
Date 2022-10-01
Deadline 2022-11-29
Category Et cetera
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Onsite Technical Services

Texas, Carrollton, 75006 Carrollton USA

Vacancy expired!

Onsite Technical Services Technician

In this onsite technician role, You will be responsible for a wide array of support services. Along with excellent customer service support skills, you will have these other responsibilities:
  • Create, Receive, Monitor, Maintain and Resolve work tickets.
  • Imaging, Setup and Support of computer(s), monitor(s), mobile device(s).
  • Maintain on-site presence at designated service locations to support end users.
  • Software installation, support and make sure it is compliance with the company standards.
  • Perform pro-active and on-demand health check of IT systems including, but not limited to printers, copiers, fax machines, scanners, and video conference equipment.
  • Training end users on how to operate office automation equipment as requested.
  • New hire orientation including show user how to work on IT assets daily basis, debrief policy(s) such as security policy, usage etc.
  • Support access to corporate network/wireless and applications (both on network as well as over VPN).
  • Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking.
  • Onsite Support US L2 / NAM L2 / CA L2 / MX L2 / Legacy ticket queue(s).Tickets must always be updated with a status.

What Do You Need To Be Successful?
  • Must be local to Carrollton, Texas.
  • At least 3 years’ experience in Technical Support.
  • Experience in imaging computers and updating software.
  • Experience with maintaining office equipment.
  • Experience with various ticketing systems.

Volt is an equal opportunity employer.

Vacancy expired!

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