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Job DescriptionWorks closely with the Team Leaders and Floor Leads to ensure smooth operation. Assists with maintaining break schedules, supervision, support, training of Team Members, and managing the day-to-day flow. Provides exemplary service to customers while supporting leadership in maintaining regional and 365 standards.Fresh Eats SpecialistResponsibilities
Provide exceptional customer service and address needs of customers in a timely and effective manner while following all Whole Foods Market 365 guidelines and Standard Operating Procedures (SOPs).
Actively manage work flow in the kitchen, maintain attractive Fresh Eats displays, support the 365Fresh Eats program, and keep 365 Team Leader and Store Leadership informed of all events that impact the kitchen, including performance and policy issues.
Ensure that all bars, shelves and displays are properly stocked and front facing; rotate products and remove out-of-date products.
Know product availability, preparation, storage and nutritional aspects.
Ensure the highest retail standards are being met.
Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors.
Stay informed on all company and store level information from leadership.
Model Whole Foods Market 365 vision and goals.
Maintain a level of knowledge/awareness of relevant competitors and industry trends.
Complete all training and focus on increasing product knowledge; maintain awareness of new products and promotions.
Support overall store cleanliness and maintenance and work in multiple areas throughout the store.
Establish and maintain a positive work environment that supports a high Team Member morale.
Effectively delegate tasks based on the needs of the store.
Support Zone coaches in training of new and existing Team Members to build and sustain a high-performance crossed trained team, utilizing learning checklists and training materials.
Schedule and monitor Team Member break and lunch periods.
Assist in ensuring department orders for equipment, supplies and products are timely
Assist in maintaining back stock supply areas and coolers; analyze and control product transfers, waste and spoilage.
Assist in maintaining Fresh Eats retailing program and ensure ESL and pricing are accurate on food bars and grab-n-go cases.
Accept and process product from Inventory Specialist.
Communicate with Team Members regarding all zone operations and company information.
Maintain a safe, clean sanitary and well-organized working and shopping environment.
Support global, regional and 365 store programs.
Assist with store inventory as needed.
Perform all Team Member and Cook duties as needed.
Follow established food safety, organics, and cleaning and maintenance guidelines and procedures; resolve and report all hazards or violations immediately.
Follow and comply with all applicable regulatory rules and regulations including Weights and Measures, ABC regulations, FDA, Department of Labor, health and sanitation, and adhere to safe work practices.
Perform other duties as assigned by Team Leader/Store Leadership.
Knowledge, Skills and Abilities
Must have prior kitchen experience
Prior retail, restaurant or hospitality experience is preferred
Basic computer skills
Proactive problem-solver with excellent follow-through and listening skills
Clear and effective communication style, both written and verbal
Thorough knowledge of products throughout the store or the ability to learn them quickly
Ability to follow instructions and procedures
Skilled in working in a fast paced, evolving environment with a sense of urgency and strong ability to effectively prioritize, delegate, multi-task and complete tasks in a thorough and timely manner
Ability to build and maintain positive relationships with individuals in positions throughout the business
Ability to train and inspire Team Members to excellence in all aspects of the zone
Working understanding of and compliance with all FM policies and procedures
Strong organizational skills
Proven experience meeting all customer service expectations and standards while interacting with customer, vendors and fellow Team Members
Ability to properly use equipment, which may include but are not limited to: knives, box cutters, personal protective equipment, ladders, hand trucks, six-wheel carts, electric pallet jacks, forklift and baler (must be 18 years of age or older for both) and all other equipment used during preparation and clean up within department and store
Ability to work a flexible schedule to meet the needs of the department, including nights, weekends and holidays as required
Ability to perform the physical requirements of the job with or without reasonable accommodation
Working Conditions
Standing and walking for extended periods of time, up to 8-10 hours
Bending, stooping, climbing
Mental and physical dexterity
Unassisted heavy lifting
Assisted heavy lifting and pulling
Bend and twist neck and waist, reach above and below shoulders and squat
Work in varying temperatures (coolers, freezers etc. when needed)
Wet and dry conditions
Repetition of duties
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.Learn more about careers at Whole Foods Market here!Privacy Policy
Vacancy expired!