Job Details

ID #41101084
State Texas
City Coppell
Job type Permanent
Salary USD TBD TBD
Source The Depository Trust & Clearing Corporation
Showed 2022-05-18
Date 2022-05-17
Deadline 2022-07-16
Category Et cetera
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Associate Director IT Asset Management

Texas, Coppell, 75019 Coppell USA

Vacancy expired!

Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Why You'll Love This Job: Being a member of the IT Resiliency & Data Center domain means you will be part of a diverse and collaborative team with critical responsibilities to protect the financial services industry and serve our clients, both internally and externally. As an Associate Director in IT, you will manage the IT Asset Management team playing a critical role in modernizing how we manage hardware assets and the relationships between them. This role provides a unique growth opportunity to use your experience, communication, and problem-solving skills to transform and advance some of our most critical support functions. You and your team will drive the governance of ITAM as well as leveraging newer discovery processes to ensure the most accurate controls are in place. You and your team will drive the governance of ITAM as well as leveraging newer discovery processes to ensure the most accurate controls are in place. The Associate Director also creates, maintains, and tracks KPI's and identifies controls to measure team effectiveness and adherence to policies and procedures and creates reports to senior management team to provide transparency.

Your Responsibilities:
  • Lead hardware ITAM team that primarily leverages ServiceNow
  • Manage the modernization of the ITAM process that builds on an industry standard platform, to gain more insights into relationships and life cycle management, that more effectively help DTCC manage risk
  • Drive Configuration Management Database (CMDB) data quality and coverage efforts
  • Collaborate with all engineering teams ensuring they are aware of ITAM capabilities and their responsibilities for their data in the CMDB
  • Align with Change, command center, and those responsible for life cycle management of their components
  • Establish and maintain documentation of policies, procedures, job aids, and reports
  • Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously
  • Involvement in audit and regulatory reviews
  • Maintain strong operational controls around ITAM
  • Strong people leadership is needed to help shepherd the team thru a major transformation

Talents Needed for Success:
  • Strong communication skills and ability to meet with clients, present to senior management and provide updates to regulators / supervisors
  • Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture
  • Strong critical thinking, communication and teamwork skills are key to be successful in this role
  • Minimum of 8 years of related experience, IT delivery and/or support.
  • Proven track record of leading ITAM functions
  • Familiarity with Agile methodology
  • Familiarity with Infrastructure design standards for modular, secure, and resilient applications to drive root cause analysis across the breadth of the enterprise
  • Strong knowledge and understanding of ServiceNow & ITSM
  • Experience initiating Continuous Improvement Projects

About Us

About DTCC

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

About the Team

The IT Governance and Assurance Department focus on advancing organizational goals through the effective and efficient use of IT, by ensuring IT has the necessary capabilities and controls to enhance the stability of DTCC products. The department will also be responsible for maturing core IT business management and governance capabilities.

Vacancy expired!

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