Vacancy expired!
- Lead global ITAM teams that primarily leverage ServiceNow
- Leading the modernization of the ITAM process that builds on a industry standard platform to gain more insights into relationships and life cycle management that more effectively help DTCC manage risk
- Collaborating with all engineering teams ensuring they are aware of ITAM capabilities and their responsibilities for their data in the CMDB. Align with Change, command center and those responsible for life cycle management of their components.
- Extensive involvement in audit and regulatory reviews as the leader of a major governance function
- Maintain strong operational controls around ITAM
- Strong people leadership is needed to help shepherd the team thru a major transformation
- Strong communication skills and ability to meet with clients, present to senior management and provide updates to regulators / supervisors
- Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture
- Strong critical thinking, communication and teamwork skills are key to be successful in this role
- Minimum of 10 years of related experience, IT delivery and/or support.
- Proven track record of leading ITAM functions
- Excellent written and verbal communication and presentation skills, ability to communicate technology concepts to IT as well as Business Management
- Familiarity with Software Development Life Cycle management & Agile
- Familiarity with Enterprise Infrastructure design standards for modular, secure and resilient applications to drive root cause analysis across the breadth of the enterprise
- Identify and implement efficiencies and improvements to IT Service Management standard processes and procedures
- Strong Knowledge and understanding of ServiceNow & ITSM
- Experience initiating Continuous Improvement Projects
Vacancy expired!