Vacancy expired!
- Remotely assist with installs, troubleshoots, repairs of all network, desktop & voice equipment at any of the Client sites.
- Manage, monitor, and troubleshoot data circuits and provide assistance to the WAN Service provider to resolve/repair data circuits.
- Report all circuit outages or project scope changes to the End User Computer Manager.
- Initiate tickets with the appropriate vendors for any break/fix issue that may occur in the yards or Campus.
- Track, update and resolve tickets in the Helpdesk Ticketing system.
- Document and update all equipment, PC, ET2000, printers, PC, UPS and any such IT Equipment.
- Manage inventory and documentation for all equipment in the Campus and the Field
- Install and support all IT devices used at the Campus, offices and yard and includes PC's, Servers, Voice and VoIP Equipment, Mobility devices and Infrastructure components.
- Aid on IT projects as directed, including but not limited to research, configuration, and deployment.
- Coordinate operational yard and Campus changes, adds, moves, integrations, to meet business needs.
- Create and compile documents to update projects in Client's SharePoint site.
- Determine and design the best locations for infrastructure wiring on the floor plans.
- Coordinate with Client's Telecom services department to cancel or delete telecommunications services for all yards, projects and offices.
- Coordinate with various vendors to get the appropriate quotes for Client projects.
- Coordinate with Client's desktop support team on purchasing, configuring and shipping all PC equipment to the project yard or site.
- Purchase and configure all network and desktop equipment for the yards and campus.
- Coordinate with the yards site contact on the arrival of the IT equipment and Client team to site.
- Review inventory of the IT equipment with the site contact at the project yard or site.
- Survey the Offices, or any Client sites, and report all discrepancies to the End User Computing Manager.
- Obtain approval from the End User Computing Manager before making changes to the floorplan or job scope.
- Verify all telecommunication circuits and phone lines are operational.
- Expedite all Telecom issues to the Telecom services department.
- Assist with the installation of the network and PC equipment any projects at the yards , Campus or remote sites.
- Provision all global and local overrides for the devices at the project yard or site.
- Conduct tests on all PC equipment, ET2000, PCs, printer overrides to verify connectivity to the network.
- Finalize all the job scope tasks before project yard or site's opening day
- Resolve all IT related questions or issues the yard or site might have on opening day.
- Other duties as assigned
- 3+ years of Desktop/PC/Field Technician experience
- Must work onsite
- This role requires up to 25% travel
- Medical and dental insurance
- Bi-weekly payroll
- 401k plan
- Successful re-marketing program
- Referral program with the opportunity to earn additional income
Vacancy expired!