Vacancy expired!
Business Analyst
Position Description Business Analysts (BA's) work with domain leads, cross-functional teams, & PMs to plan & develop scope, deliverables, required resources, work plan, budget, & timing for new initiatives for a large-scale Customer Service and Billing Transformation. The scope of the transformation will include a new product launch for the client.BA's will be implementing and maintaining program initiatives to adhere to organizational objectives. This will range from initiating, planning, identifying, managing, and resolving additional topics, issues, and defects. Resources will support multiple projects and issues across different platforms, and collaborate with a cross-functional team.Your future duties and responsibilities Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives Monitor program and project teams for successful initiative completion Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Enter Epics, Acceptance Criteria, & Features into JIRA Own work and action items to directly drive program decisions Host ad-hoc and recurring meetings to work through strategy, projects, issues, and defects Participate in Epic & Feature grooming for relevant Epics led by other business domains Validate groomed Epics and Features Serve as point of contact for technology on Sales and Retention specific questions Inventory existing and reusable work (e.g., prior building blocks/PIs for foundational enabler work), decisions, and gaps (across product, policy, design, development, research etc.) Identify key Business SMEs by domain Understand stakeholder and approval matrix to bring the right people together to drive decision making Determine operational needs by understanding business functions and support technology landscape Drive the on-time delivery of complete scope while actively managing change requests and setting expectations Provide the highest quality services possible to all external and internal clients Responsible for client satisfactionRequired Qualifications: Telecommunications & Consumer Entertainment Products knowledge Advanced written and verbal communication and presentation skills Excellent leadership and team development skills (including coaching and mentoring) Timely, decisive, and effective problem-solving skills Solid project management skills related to project planning and control; scope management; issue and risk management; and quality management Experience managing Telecom projects; and Telecom Project Management tools, including, but not limited to JIRA#LI-RD1Required qualifications to be successful in this roleBuild your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at www.cgi.com .No unsolicited agency referrals please.CGI is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.Skills- Jira
- Telecommunications
Vacancy expired!