Vacancy expired!
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.Ensure proper communication and quick resolution as a crisis manager.Responsible for Vendor Management and people management.Drives day to day operations and work plan allocation/management.Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.Participate in business meetings with various stake holders.Take corrective actions based on the customer satisfaction surveys.Drive service improvement programs.Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.Effort estimation/reviews on need basis for new projects.
- Mandatory technical Skills:
- XenApp 7.X & Later Versions
- XenDesktop 7.X & Later Versions
- Citrix NetScaler 11.X & Later Versions
- Microsoft
- Enterprise Windows Server 2012/2016 experience
- Hyper-V virtualization experience
- Group Policies / Active Directory
- Image creation / management
- SCVMM (System Center Virtual Machine Manager)
- SCCM (System Center Configuration Manager)
- SCOM (System Center Operations Manager)
- DPM, DFS
- App-V
- Storage
- iSCSI / Fibre channel exposure
- SAN / NAS hardware deployment and configuration
- Software SAN experience a plus (DataCore, Nexenta)
- Enterprise data continuity experience
- Networking
- V-LANs
- Firewalls, switch, and router experience
- DHCP/ DNS
- TCP/IP iIPv4 / IPv6
- SSL / VPN
- Hardware
Vacancy expired!