Vacancy expired!
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Parkland Community Health Plan’s (PCHP’s) Director, IT and Business Intelligence is responsible for leading PCHP’s IT, Data Warehouse, and Reporting Teams and overseeing PCHP’s technical infrastructure and implementations in support of PCHP’s goals and objectives. The Director, IT and Business Intelligence is also responsible for ensuring appropriate systems security and data governance policies, procedures, and infrastructure are in place to eliminate security risks to our organization.
Minimum Specifications
Education
- Bachelor’s degree in computer science, management information systems, information technology, statistics, mathematics, or related discipline is required.
- Master’s degree in related disciplines is preferred.
Experience
- Eight (8) years of experience in Information Technology and Business Intelligence in both organizations with established IT infrastructure and rapidly growing companies.
- Eight (8) years of experience working in a Managed Care Organization with oversight of multiple departments and systems.
- Eight (8) years of progressive leadership experience in leading cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts.
- Experience preparing or assisting with budget, policies and procedures, and progress reports.
Certification/Registration/Licensure
- Must have Federal Emergency Management Administration (FEMA) course certification for IS-700.B: An Introduction to the National Incident Management System (NIMS) or obtain within 30 days of placement in role.
- Must have Federal Emergency Management Administration (FEMA) course certification for IS-100.C: Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals or obtain within 30 days of placement in role.
- Must have Federal Emergency Management Administration (FEMA) course certification for IS-200.HCA: Applying ICS to Healthcare Organizations (ICS 200) or obtain within 30 days of placement in role.
Skills or Special Abilities
- Exceptional leadership and decision-making skills to guide and inspire the team.
- Ability to work under pressure and manage multiple teams at once to meet deadlines.
- Excellent verbal and written communication skills and ability to effectively collaborate and communicate with teams across the entire organization in a fast-changing environment.
- Strong organizational skills and the ability to manage multiple competing projects and deadlines.
- Knowledge of project management principles and ability to create roadmaps and high-level plans.
- Customer service orientation and ability to understand end-user needs.
- Sound understanding of computer systems, networks, security, databases, and reporting.
- Excellent analytical and problem-solving skills.
- Proficiency with Microsoft Office Excel, Word, and Outlook.
- Knowledge of Healthcare related IT concepts such as electronic data interchange preferred.
Responsibilities
- Provides leadership, guidance and support for the IT, Data Warehouse, and Reporting Teams.
- Oversees all IT and BI operations infrastructure including the PCHP Help Desk, systems configuration, system implementations, and data warehouse and reporting.
- Develops, implements, and evaluates IT projects in line with organizational objectives.
- Responsible for ensuring appropriate security controls exist for all environments and systems.
- Responsible for ensuring appropriate data governance policies, processes, and procedures are in place and followed.
- Leads PCHP’s Data Governance Committee.
- Acts as a liaison with other departments to determine and address their IT and BI needs and requirements.
- Collaborates effectively with PCHP’s information technology business partners and vendors.
- Proposes strategic solutions and recommends new systems, software, and infrastructure
- Prepares financial budgets and progress reports.
Job Accountabilities
- Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of PCHP.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
- Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and customer requirements. Seeks advice and guidance as needed to ensure proper understanding.
- Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
- Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of PCHP.
- Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.
Vacancy expired!