Vacancy expired!
- Responsible for planning, implementing and supporting customer EDI applications interfaces. Tests and verifies that EDI solutions are performing according to standards. Researches, analyzes, and recommends solutions to potential interface problems.
- Manage and drive multiple projects to completion in all phases within corporate specified deadlines
- Interface with clients and vendors over the phone and through emails
- Build and cultivate strong working relationships with clients in order to gain their support and solidify their continued business
- Troubleshoot and assist clients and vendors to resolve issues with varying degrees of complexity
- Provide exceptional customer service and follow up to clients and vendors
- Collaborate with various functional groups including sales, lab operations, and third party vendors to provide client issue resolutions in a timely manner
- Perform analysis of client ordering patterns to uncover client ordering issues early in to improve electronic ordering and resulting
Vacancy expired!