ITSS Project Manager (Contractor)

Job Description

The IT Project Manager reports to the KTX Director, IT Support Services. The IT Project Manager is responsible for scoping, planning, resourcing and executing technology projects to ensure they are completed within scope, schedule and budget. The Project Manager plans and directs approved projects aligned with KIPP Texas’ goals and vision.

Functional Accountabilities

• Manages multiple assigned IT projects designed to meet one or more organizational strategic goals.
• Collaborates with stakeholders to develop the scope, objectives and timelines of IT related projects.
• Plans and identifies project resources needed to reach objectives and manage resources in an effective and efficient manner.
• Prepares project budgets based on scope of work and resource requirements.
• Develops and manages detailed project plans and schedules including key milestones and deliverables; initiates actions to address issues, mitigate risks and make other necessary adjustments as needed.
• Monitors and reports on project progress and keeps IT management and stakeholders informed of project status, risks, pivots, and progress.
• Executes on statements of work with selected vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes established project management methodologies to design, plan, implement, and achieve project objectives throughout entire project execution.
• Collaborates with stakeholders to promote organizational readiness for project related change
• Acts as the primary escalation point for all IT projects for Information Technology personnel.
• Performs audits of IT projects, completes after action reports, and makes improvement recommendations based on findings.
• Keeps abreast of current and emerging IT project management trends and best practices and recommends changes and improvements to improve project performance.
• Manages changes to scope and schedule through established change management processes.
• Provides input to IT strategic plans, annual budgets and technology roadmaps.

Service Delivery

• Adheres to IT Project Management standards and maintains a high level of performance against project management Service Level Agreements (SLAs), Key Performance indicators (KPIs) and metrics; updates and maintains supporting IT project dashboards and documentation.
• Implements approved project management improvement plans resulting from investigations, reports and root cause analyses.
• Provides project management focused perspective to projects and initiatives development and implementation.
• Measures project performance to identify and recommend areas for improvement.

Qualifications

Required Education and/or Experience:

• Bachelor’s degree (or 5+ years of relevant work experience) in Computer Science or a related field.
• Minimum 3-5 years of professional experience in an IT Project Management role.
• Strong familiarity with project management software tools, methodologies (predictive, agile, hybrid), and best practices.
• Experience managing projects through the full life cycle.
• Experience working in a school district, CMO, non-profit or government agency is a plus.

Preferred Licensure/Certification/Specialized Training:

• Project Management Professional (PMP) certification preferred.
• Information Technology Infrastructure Library (ITIL) certification is a plus.

• Excellent organizational skills and demonstrated ability to manage multiple competing projects and priorities.
• Strong critical thinking and analysis skills with a detail oriented mindset.
• Strong communication and interpersonal skills; ability to work well in a collaborative cross functional environment.
• Strong verbal and written communication skills; ability to clearly communicate complex technical concepts and issues to both technical and non-technical audiences.
• Proven ability to complete projects according to scope, budget and timeline.

Additional Information

In addition to a competitive salary scale, a part of KIPP Texas’ competitive benefits options, KIPP offers all employees an $0 HMO plan for the employee only. In addition to our $0 plan, KIPP provides a $600 employer contribution towards a Health Savings Account and a variety of other supplemental benefits such as Dental, Vision, Short and Long-Term Disability, Pet Insurance, Life, etc.