Job Details

ID #49540242
State Texas
City Dallas / fort worth
Job type Contract
Salary USD TBD TBD
Source INSPYR Solutions
Showed 2023-03-25
Date 2023-03-24
Deadline 2023-05-23
Category Et cetera
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NEC VOIP Installation Technician

Texas, Dallas / fort worth, 75270 Dallas / fort worth USA

Vacancy expired!

Title: NEC VOIP Installation Technician

Location: Dallas, TX

Duration: 18 months

Work Requirements: US Citizen

Essential Functions:
  • Comprehend basic knowledge to install hardware and program NEC UC platforms which may include some or all of the following functionality as per certification: Contact Center; Unified Messaging; Chat; Presence; Voice; Mobility; Audio; Web; Video; Desktop Sharing; Call Control; Speech Recognition; Unified Messaging; Email; Digital Signage etc.
  • Respond effectively to customer and provide technical support to them in line with organizations process
  • Document completed tasks in accordance with agreed organizational procedures
  • Competent with cables or connects equipment in line with technical requirements
  • Install and work with a variety of digital communications mediums as appropriate to the organization.
  • Analyze and trouble-shoot system problems by selecting the appropriate tools and techniques and escalate to a higher-level where necessary.
  • Install and configure appropriate applications as necessary
  • Interpret technical specifications for activities and maintain accurate records
  • Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site

Education Requirements:

  • High School Diploma or equivalent required
  • Associate degree or certification in a technology services/technical discipline, or equivalent work experience preferred

Experience Requirements:

  • 3+ years of professional experience in Voice Telecommunications
  • VOIP experience required with any of the following NEC series SV9100, SV9300, and/or SV9500
  • NEC required. Univerge 3C platform preferred. Technician should have NEC experience. NEC certifications preferred.

Other Qualifications, Skills & Certifications:

  • Ability to install, service, program, test and troubleshoot NEC UC systems
  • Current NEC manufacturer certifications, or specific training which include Premise Based; Hosted and Cloud Solutions. Including applications associated with NEC
  • Univerge 3C experience preferred
  • Familiarity of UC applications and other Legacy Voice products.
  • Awareness of cloud services/solutions
  • Has a knowledge of routers and switches
  • Working knowledge of IT test or diagnostic equipment, different types of cabling and connectivity, and security principles including software, access, encryption and regulation
  • Knowledge of the purpose of firewalls, VPN and Remote Access Security, and data (including network architectures)
  • Understanding of IP protocol and functionalities.
  • Knowledge managing voicemail and understanding of PRI protocols, SIP, and basic Telco.
  • A thorough and organized approach to work
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively orally and in writing in a variety of situations and at all levels with colleagues and customers
  • Logical and creative thinking skills
  • Possesses knowledge of networks: data, protocols and how they relate to each other; the main routing protocols; the main factors affecting network performance including typical faults, and approaches to error control.
  • Awareness of back-up and storage solutions and service level agreements
  • Understands when a higher level of assistance is required and knows the correct avenue of escalation.
  • Ability to carry up to 30 lbs. and lift up to 50 lbs.
  • Ability to climb ladders and work from heights.

Competencies

  • Attention to Detail
  • Accountability
  • Customer Focus
  • Flexibility
  • Ability to effectively prioritize
  • Professionalism
  • Quality
  • Safety and Risk Management
  • Initiative
  • Fostering Teamwork

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • and much more!

About INSPYR Solutions: TekPartners and Genuent are becoming INSPYR Solutions. As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #IND-INFRA

Vacancy expired!

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