Vacancy expired!
Hi , My name is Jitender and I would like to speak with you about a job opportunity that I am currently staffing for a client of ours. I came across your resume in our database and your work experience appears to align well with the position I am looking to fill. Please take a look and let me know if you would be interested in pursuing this further. Role :- Technical Writer Location :- Dallas, Texas (Onsite) Duration: Contract Start Date : Immediate Interview: Immediate Job Description: ID - IT Infrastructure Managed Services Technical Writer
- Plan, develop, organize, write and edit operational procedures and manuals
- Develop comprehensive documentation that meets organizational standards
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
- Research, develop and document technical design specifications and test scripts
- Produce electronic documentation in addition to hard copy manuals
- Maintain a comprehensive library of technical terminology and documentation
- Analyze documents to maintain continuity of style of content
- Manage updates and revisions to technical literature
- Exposure to Information Technology Managed Services process documentation.
- Exposure to ITSM framework and writing the process approach end to end.
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Bachelor's Degree
- ITIL Certified or strong skills on ITSM process and procedures
- Proven experience working in a technical writing position
- Excellent written and verbal communication skills
- Proficiency in MS Office
- Strong attention to detail.
- Able to write in explanatory and procedural styles for multiple audiences
- Skilled at prioritization and multi-tasking
- Should have exposure working with global teams.
- Should be a self-starter and could delivery results with minimal supervision.
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation
Vacancy expired!