Vacancy expired!
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Coordinates non-clinical referral process for outpatient visits. In collaboration with the nurse navigator and PFS, serves as a liaison for referring providers, patients/families, physicians, nurses and other core members of the interdisciplinary teams and department; ensures appropriate access for new and transitioning patients into the practice.
Minimum Specifications
Education
- Must have a High School Diploma or GED.
- Prefer a Bachelor's degree in a related field.
Experience
- Must have five years of medical office or business office experience to include one year of referral and/or registration management experience.
Equivalent Education and/or Experience
- May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.
Certification/Registration/Licensure
- None
Required Tests for Placement
- Must be able to type 20 WPM with a maximum of 3 errors.
- Must be able to successfully pass Basic Computer Skills, Customer Service, and Spelling tests with a minimum score of 80%.
Skills or Special Abilities
- Must be able to demonstrate a working knowledge of PC operations and the ability to use MS Word and Excel software.
- Must be able to demonstrate a working knowledge of specific patient populations and disease processes.
- Must demonstrate a positive demeanor, good verbal and written communication skills, and a professional appearance and approach with all levels of personnel.
- Must be able to demonstrate tact and diplomacy skills.
- Must be able to demonstrate patient centered/patient valued behaviors.
- Must be a team player, interacting with nurse navigators, PFS, providers, physicians, nurses, and other members of the interdisciplinary team and other departments.
- Must be able to demonstrate a working knowledge of laws and regulations governing Medicare, Medicaid, and other funding sources.
- Must have strong organizational and planning skills, including being detail oriented.
- Must be able to compose correspondence independently.
- Must be self-directed and capable of priority setting and problem solving.
- Must be able to use sound judgement in making complex decisions.
- Bilingual skills preferred.
Vacancy expired!