Job Details

ID #15087193
State Texas
City Dallas / fort worth
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Cloudious LLC
Showed 2021-06-04
Date 2021-06-01
Deadline 2021-07-31
Category Et cetera
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Salesforce Service Cloud Functional / Salesforce Functional Architect

Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Vacancy expired!

Req 1:Salesforce ServiceCloud Functional Consultant

Required Qualifications:
  • Extensive experience implementing Salesforce Service Cloud in Enterprise environments
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Administrator
  • Experience working in Agile work environments and with Agile, Scrum at Scale teams.
  • Ability to perform business process design
  • Ability to identify business scenarios for testing
  • Facilitate issue resolution
  • Strong analytical skills
  • Bachelor’s Degree or Higher in computer science or management information systems (MIS)
  • Good track record of delivering successful projects
  • Experience of complex IT environments with several internal IT and external business stakeholders
  • Experience of complex integrated enterprise ecosystems.
  • Leading within teams and how to collaborate

Preferred Qualification:
  • Experience in or with migration projects from Oracle Service Cloud or Siebel to Salesforce Service Cloud
  • Additional Salesforce Certifications
  • Related Technical Certifications
Skills Required: Salesforce Service Cloud Req 2:Salesforce Functional ArchitectJD:
  • 10+ years of enterprise consulting experience, including implementation experience with Salesforce Service Cloud and guide technical resources from third party implementation partner(s).
  • 5+ years of experience as a Senior Architect in a mid to large size organization with Salesforce Cloud development
  • 10 or more years of progressive, broad-based IT experience successfully implementing complex IT applications and / or developing efficient effective solutions to diverse and complex business problems.
  • Strong communication skills, Creativity in problem solving within a team environment.
  • Salesforce Certified Technical Architect or Salesforce Certified Solution Architect to serve as a Trusted Advisor, drive conversations with Business Enablement Stakeholders and advise diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level.
  • Experience migrating from Siebel to Salesforce or Oracle Service Cloud (OSC) to Salesforce Service Cloud.
  • Deep Salesforce Service Cloud product knowledge and call center implementation experience, especially on Force.com, Apex, Visual Force (Pages, Component & Controllers), Workflows, SOQL, SOSL, etc.
  • In depth knowledge of SFDC application along with experience in successfully expanding on those capabilities using custom code (APEX) and/or integration with external systems.
  • Demonstrated Experience in establishing CI/CD Salesforce pipeline using technologies like SFDX, Git, Jenkins/Capado, Codescan/SonarQube, Metadata APIs, ANT tool etc.
  • Demonstrated Experience in OAuth, SAML, etc. for the Salesforce Implementation.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
  • Troubleshoot (Sales Cloud, Service Cloud and other associated apps and tools) key customer implementation issues and demonstrate ability to drive to successful resolution.
  • Responsible for end-to-end Solution Design, Architecture and Salesforce best practices to integrate with TMNA ecosystem and infrastructure.
  • Ability to partner with domain architects to develop the end to end solution architecture including application, infrastructure, data, integration and security domains.
  • The ability to manage and prioritize tasks and the tasks of others effectively and efficiently.
  • Advanced skills in creating process flow diagrams and flowcharts using Visio or similar charting tool.
  • BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required

Vacancy expired!

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