Vacancy expired!
- Conducts business with the utmost professionalism including:
- Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy.
- Responds promptly to requests and never allows queries to fall into a "black hole."
- Attends meetings on time, always.
- Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
- Familiar with project management fundamentals and fulfilling the project management role on projects.
- Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce, and other custom solutions.
- Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
- Provides mentoring and guidance to other team members, including offshore team members.
- Serves as subject matter expert.
- Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
- Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions
- Functioning as leader within the organization and industry. Examples may include subject matter expert, Community leader, Silver Lining lead, speaker at industry events.
- Participates actively in Discussions, building a reputation as a go-to resource for the toughest problems. Contributes to the Asset Libraries, Cloud Management Center, sponsors new employees, and presents Cool Code at Lunch and/or Continuing Ed sessions.
- Provides pre-sales support as requested.
- Achieve published company utilization targets.
- Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality.
- Understand platform limitations and design alternatives to work around limitations
- Identify when business requirements conflict with technical capabilities
- Provide constructive feedback to project teams
- Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
- Partner with project managers to monitor project status and risk areas
- Demonstrate knowledge to design and build high-performance technical solutions on the Salesforce platform.
- Requires Bachelor's degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field plus five years of experience with Salesforce development or equivalent combination of education and experience
- Experience with CRM salesforce eco systems, service cloud implementation, CTI integration and configuration: 5+ years
- Salesforce certifications: Service cloud, admin, developer
- Practical experience with sophisticated programming concepts including core design patterns, limits and bulk patterns, integration patterns, and asynchronous operations
- Ability to collaborate with client partners to define requirements, outcomes, and set expectations on tasks that you and your team will be responsible for executing
- Develop and maintain architecture blueprint in collaboration with partner and enterprise architects
- Guide functional team with right Salesforce features and capabilities to have an effective grooming session with client
- Gather required API definition and data layout to develop quality user stories
- Develop solution with task list/approach for developers to build the features
- Develop and monitor environment, CI/CD and release management strategy
- Located and able to work in the U.S. from a home office and able to travel up to 50-70%
- Title and compensation will be based on several reasons including experience
- Not eligible for Visa Sponsorship
Vacancy expired!