Vacancy expired!
DescriptionThis is a hands-on management role that will involve the standardization and centralization of new and existing policies, processes and procedures; whilst ensuring that these initiatives are aligned to meet business goals and objectives.Main accountabilities include:
A key early accountability is to undertake a comprehensive review of the operational training structures, policies and processes across the region, propose a revised optimum structure/process/documentation that meets business needs (both now and with flexibility to adapt as the business grows). Once agreed, deliver this with support from the wider team
Devise and deliver a comprehensive operational training strategy for the region, in consultation with key stakeholders such as HR, Operations, Finance and Risk
Ensure full compliance with the Menzies Aviation learning development policy, including Appendix 1 (as amended from time to time), local legislation and customer training requirements. Where required, ensure all gap analysis against carrier training is completed and recorded to the Menzies standard
Ensure that all trainers deliver the required operational training to the required standard in line with the Menzies Aviation Learning and development policy (as amended from time to time) and local legislation, ensuring that associated training records are kept up to date
Develop, manage and maintain the appropriate Learning Management Systems and associated administrative activities. Ensure content and data is accurate and relevant to the requirements of the region
Working with the operational teams and Resourcing & Talent teams, support the operation with development and management of station training plans (including new employees and refresher training requirements), maximise on efficiencies, budget considerations and ensure compliance to the Learning Development Policy
Maintain accurate and current operational training data, producing reports and analysing trends/statistics as required by the business
Ensure the Training teams across the region are qualified and compliant in the training they are delivering, including any regulatory and airline/other customer requirements
In conjunction with in-country HR, Operations, Safety & Security teams , assess and arrange relevant operational training needs for all employees, including appropriate assessment and measurement methods
Stay informed as to the relevant skills and qualification levels required by employees for effective operational performance, and circulate requirements/relevant information to stakeholders as appropriate
Ensure training managers and leaders are communicating weekly key performance indicator dashboards to their leadership teams to enable effective oversight and engagement in the training needs of their stations
Working with the operational teams, ensure all stations have compliant training facilities
Ensure all training activities and materials meet with relevant organisational and statutory policies, including health & safety, employment and equality laws
Build and maintain both internal and external relationships with key stakeholders, regulators and customers to ensure training processes and content are current and inline with requirements
Maintain control and optimum utilisation of operational training resources within the region, including reviewing their performance against objectives (in conjunction with direct line managers where there is dotted line reporting)
Update and maintain all training manuals and ensure compliance to Menzies standards and training updates
Compliance:Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures and training to ensure the success of the operation including the following:
Full compliance:
Health & Safety
Training
Equal Opportunities
Harassment
Data Protection
Security
Remain up to date with all station notices relating to policies and procedures
Remain up to date with all relevant operational, systems and Customer Service training
Maintain a safe and secure working environment at all times
Comply with the Company’s open, fair and honest reporting culture
Experience:
Training and Development management experience within aviation, cargo or ground handling
Demonstrable experience leading and managing high performance teams
Knowledge and familiarity of Safety, Operational, Compliance protocols
Commercially astute and business focused, with an ability to grasp operational training risks and issues and translate this into appropriate outputs
Actively influences events to achieve goals, self-starting rather than accepting passively
Strong interpersonal and relationship-building skills with an ability to engage with and influence key stakeholders at all levels across the organisation
Collaborative team player with the ability to communicate clearly and effectively with team members, acting in line with the Company’s culture and values
IT literate with savviness for systems capability
Commits to an action after developing alternative courses of action that are based on logical assumptions and factual information that take into consideration resources, constraints and organisational values
Value based approach - the role holder must demonstrate and live the key values of Menzies Aviation; demonstrating authenticity in their approach and an ability to engage with colleagues and other stakeholders at all levels and within a range of markets and situations
Ability to read, write and speak fluent English
Ability and willingness to travel frequently
NoteThis job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It is not intended to be exhaustive. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. This job description does not form part of the post holder’s terms and conditions of employment and may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.QualificationsBehaviorsRequired
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
EducationRequired
Bachelors or better
Licenses & CertificationsRequired
DRIVERS LICENSE
ExperienceRequired
5 years: Training and Development management experience within aviation, cargo or ground handling
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Vacancy expired!