Job Details

ID #2107025
State Texas
City El paso
Full-time
Salary USD TBD TBD
Source Texas
Showed 2019-04-15
Date 2019-04-10
Deadline 2019-06-09
Category Customer service
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Your New Career is Calling! Bilingual Customer Service Hiring Event (El Paso)

Texas, El paso 00000 El paso USA

Vacancy expired!

Grow your career in customer service!

We have several openings for Bilingual Customer Service Representatives. The Bilingual Customer Service Representative receives inbound calls from customers regarding billing, account balance, and payment information as well as general services to both English- and Spanish-speaking customers.

This is an excellent opportunity with a growing company that offers competitive wages and room for advancement!

For immediate consideration, visit our office at 7300 Viscount Blvd., El Paso, TX, on April 10, 11, 17, or 18 between 9 a.m. and 3 p.m., or call (915) 779-6644.

Be sure to register by clicking Apply Now to secure your appointment!

Responsibilities:

Processes customer orders and payments

Maintains customer database, updates data, and makes necessary changes

Determines/understands customers' needs with strong objection/response handling

Manages customer queries/complaints

Navigates multiple computer applications while interacting with the customer

Listens to, understands, and provides solutions for client's needs

Requirements:

Candidate must have a High School diploma or GED

Excellent written / verbal communication and customer service skills and proficiency in Windows based applications

Ability to meet training standards and flexibility to work various shifts including evenings is required

Ability to engage with clients - begin a conversation, anticipate questions, actively share information using plain language, build rapport, and handle objections

Comfortable receiving ongoing performance feedback and coaching

Comfortable with ongoing change and learning new technology/processes

Compensation & Schedule:

Salary: $11.00 /hour

This is a full-time position. Shift/Schedule: 8 hour shifts between 6 am and 9 pm Monday to Friday

Some flexibility in hours is allowed, but the employee must be available during the "core" work hours; must work 37.5 hours each week to maintain full-time status

Vacancy expired!

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