Vacancy expired!
- Implement ADP's solutions to clients, following ADP guidelines, and in accordance with client expectations
- Implementations could include adding additional products, transfers from other parts of ADP, or migration from one ADP solution to another
- Apply industry and product knowledge to optimize system configurations and product upgrades
- Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness
- Resolve issues and provide solutions, with-in guidance
- Collaborate with various departments to load and convert (as required) client data to ADP's solutions
- Work within ADP's implementation methodology and timeliness using technology tools
- Ensure accuracy of all aspects of client set up
- Remain engaged with client throughout implementation, until client is successfully running ADP solutions
- Interact/collaborate with ADP associates in Sales and Service
- Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
- Maintain and expand knowledge and proficiency on implementation job function, ADP products/services and implementation best practices
- High School diploma is required
- 3-5 years of experience working in a Business-to-Business client service/customer service interface or systems integration environment
- Basic project management skills required
Vacancy expired!