Job Details

ID #2482438
State Texas
City El paso
Full-time
Salary USD TBD TBD
Source Texas
Showed 2019-06-26
Date 2019-06-23
Deadline 2019-08-22
Category Sales
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Sales Rep (El Paso)

Texas, El paso 00000 El paso USA

Vacancy expired!

Floor Coverings International El Paso provides the BEST in-home flooring experience in North America and is a fast growing, turn-key flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products.

To thrive in this role, youll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isnt afraid to work hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions): Sales

— Act as the single point of contact to the customer for all types of flooring service requests

— Go out to clients homes and meet with them regarding their flooring project

— Follow our Sales System using our devices and software (non-negotiable)

— Coordinate installation time and communication schedule with Office Manager/Project Manager

— Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)

— Communicate customer needs/expectations to Install Manager to make jobs go smoothly

— Go back to finished jobs on day of completion for final walk through and pick up final payment

— Re-visit finished jobs (5-10 days after) to inspect, take reference pictures, and ask for referrals

— Engage in on-going training/educational requirements (may involve travel at company expense)

Provided - Must maintain

— Mobile Flooring Showroom - must be kept presentable, clean, and organized with company samples at all times.

— Exhibit care with samples at all times, maintain proper inventory of samples

— In-home Mobile Tablet for estimating “ for professional and work-related use only

— Laptop Computer with Microsoft Office Suite “ for professional and work-related use only

— Disto electronic measuring device/Tape measure

— Pointing device (metal and retractable/telescoping)

— Portfolio to hold paper for taking notes

— Uniform (logo) shirts and name tag - to be worn on all sales calls

ADDITIONAL DUTIES AND RESPONSIBILITIES

— Attend 2 practice sessions per week (90 minutes each) on Mondays and Wednesdays (Mandatory unless on vacation)

— Attend regularly scheduled weekly team meeting (Level 10) reviewing organizational goals and individual tasks

— Attend 1 Monthly Sales meeting (Typically first week of the month to review previous months achievements)

— Improve customer service, perception, and satisfaction

— Fast turnaround of customer requests

— Ability to work in a team environment and communicate effectively

MINIMUM EXPERIENCE AND EDUCATION

— The desire to make a real difference in a small company, and to have some fun along the way

— Basic business knowledge

— Solid experience delivering customer service

— Experience managing a busy work schedule

— High School Diploma

TRAINING AND ONGOING EDUCATION

— Provided

PREFERRED EXPERIENCE AND EDUCATION

— College Degree but not necessary

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

— Sitting 80% (in the office, clients homes, driving to appointments)

— Standing/walking 20%

— Moderate noise levels from office equipment.

— Minimum lifting requirements of 25 pounds to carry sample kits into clients homes

— Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.

— Hearing “ Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.

— Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.

PERFORMANCE STANDARDS (SUCCESS FACTORS):

Adhere to company core values Attitude “ Integrity “ Quality

ATTITUDE:

— We constantly exhibit a positive attitude by being observant, forthright, and helpful.

CORE VALUES:

— Deliver what you promise

— Respect the individual

— Have Pride in what you do

— Be open minded to possibilities and practice continuous improvement

— Engage in the community; make it fun

QUALITY:

— We take pride in our brand, product, presentations, and workmanship.

— Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety.

— We stand behind our products and services through industry leading warranties.

Minimum Performance Expectations:

— 75% Demo rate (Leads Issued/Demos)

— 35% Close rate (Demos/Gross Sales)

— 4 new reference photos per month

— Attend all practice/sales meetings unless sick or on vacation

— Shoot Inspection Video on every Demo

— Present Reference List on every Demo

Vacancy expired!

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