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Job DescriptionJob Description:The Warehouse Operations Manager will be responsible for daily shipping fulfillment, receiving, inventory accuracy and leading operation improvement projects as well as employee performance metrics. This position focuses on the development and implementation of necessary warehouse controls and procedures for optimal warehouse efficiency and customer service. This is a working manager position. You will lead a team of 2-5 employees. Staffing will be determined by the amount of orders and peak sales seasons.RESPONSIBILITIES:
Prepare orders each morning for daily fulfillment
Work alongside staff to fulfillment shipping and receiving needs
Plan, develop, organize, and evaluate the operations of the warehouse
Enforce company policies, procedures, and communicate this information to warehouse personnel
Ensure a stable working solution that meets Vivint’s delivery requirements by implementing necessary quality control and production processes
Oversee physical inventory cycle counts
Plan, schedule and conduct employee training to ensure proper skill and knowledge levels of warehouse personnel
Maintain safety programs and enforce OSHA compliance to guarantee a safe workspace
Maintain 5S compliance
Ensure daily orders are shipped same day to prevent backlog orders
Oversee production of shipping and receiving
Staff and train all new employees and temp labor
Manage team performance to meet or exceed operational goals
Support and develop employees through continued training, coaching, and motivation
Conduct team meetings in which employees receive training, share concerns, and set team and individual goals
Manage employee time tracking and time-off requests
Ensure employees work safely and responsibly to avoid injuries, damage to property, and loss of materials and equipment
Set the ideal example of safety and performance for all direct reports
Special projects or other duties as required
QUALIFICATIONS:
1-3 years’ experience in Logistics and/or Warehouse Operation.
Previous management experience
Strong verbal and written communication
Problem-solving and customer service skills
Able to manage and prioritize tasks in a fast paced, frequent deadline environment
Experience with SAP WM system
Proficiency in MSOffice applications
REQUIRED SKILLS:
Demonstrated ability to solve complicated business problems
Demonstrated ability to communicate clearly and compellingly with senior business executives
Demonstrated ability to use quantitative approach to problem solving
Demonstrated ability to use analytical and visualization software i.e. Tableau
MINIMUM QUALIFICATIONS:
Highly analytical with strong, demonstrated problem solving and critical thinking capabilities
Ability to communicate clearly and concisely
“Owner’s” attitude, including a willingness to tackle problems through to solutions and an ability to work both independently and across functions
Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.WHO ARE WE:Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017.WHAT WE STAND FOR:
Honesty and Integrity Come First
Do the right thing
Customer Obsession is Our Advantage
A relentless passion to serve the customer
Innovation is Essential
Today’s innovation is tomorrow’s lifeblood
We Win Together
Individuals win games: teams win championships
Exceptional is Expected
Talk is cheap: create value, not just motion
We Give Back
Helping people is core to our DNA
PERKS/BENEFITS:
Free catered lunch/snacks/drinks; new menu daily
Paid holidays and flexible paid time away
Employee pricing on smart home products
Casual dress code
Onsite gym
Onsite health clinic
Medical/dental/vision/life coverage
401(k) Plan & Matching
If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of "America's Best Employers," the Forbes 2019 list of "America's Best Employers for Diversity" and is one of Fast Company’s World’s 50 Most Innovative Companies. The company is the largest tech employer in Utah, the state’s #1 patent company and a certified Great Place to Work. For more information, visit www.vivint.com.Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews, and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times. Thank you.
Vacancy expired!