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The Business Automation Analyst will assist with the delivery of multiple business automation initiatives. This role will translate strategy into action plans and identify opportunities for automation. In this role, the analyst will work under the direction of more senior team members to grow the business automation capability by executing action plans to implement automation initiatives.JOB DUTIES
Define the process requirements for automation, clarify the inputs and expected outputs and create the necessary automation documentation
Bridge the knowledge between business and development language
Champion the benefits of automation
Assess processes for automation and make recommendations on which processes should be automated
Work closely with the technology solutions team to ensure requirements are accurately documented and suitable for automation development and deployment
Articulate the need to have business processes well-documented as part of automation solutioning and support the business in the development of their process documentation
Be able to communicate the progress of the automation capability
Educate users on the automation lifecycle and guide them through the implementation process
Collect data and analyze for meaningful insights
Summarize and formulate viable recommendations for the improvement of business processes, operational efficiencies and internal controls
Identify and recommend automation improvement concepts and techniques
Contribute to strategic projects within the automation project portfolio
Contribute to reporting of programs and projects which includes program and project level reporting
Provide proactive risk management, identify risks and provide mitigation options
Effectively identify issues critical to the business or department, collect information and make sound recommendations while pro-actively challenging the status quo
Polished professional who is able to communicate effectively via email, virtual or in person
Communicate new ideas and perspectives
Perform other duties as assigned
Conform with all company policies and procedures
REPORTING RELATIONSHIPAVP Process Excellence - Robotic Process AutomationKnowledge
Knowledge of automation assessment, lifecycle methodologies and documentation best practices
Lean Six Sigma Green/Black belt certification preferred
Automation certification in Automation Anywhere, Blue Prism or UiPath preferred
Knowledge of GM Financial or another auto finance company core business functions, policies and procedures a plus
Experience with various automation and productivity tools
Skills
Skilled in the use of automation projects and deployment methodologies
Strong abilities with active listening and communicating effectively with others both verbally and in writing
Strong abilities in proactively building relationships with business partners
Ability to use good analysis and judgment when solving problems or making decisions
Ability to utilize Microsoft Office to create effective and efficient deliverables (PowerPoint, Excel, Word, Visio, Project)
Ability to develop effective presentations; able to adjust and apply changes quickly
Ability to demonstrate integrity in the management of work demands and pressures
Ability to continually pursue personal development
Must be a self-starter, able to operate efficiently within given parameters and deadlines
Additional Knowledge Skills and Abilities
Proven track record of solving difficult problems in an enterprise environment
Education
High School Diploma required
Bachelor’s Degree or equivalent experience preferred
Experience
3 years of demonstrated experience as a business analyst or similar role required
Proven track record of solving difficult problems in an enterprise environment required
1 year working on automation or other technology initiatives as a business analyst or other applicable role preferred
Experience working with both the business and IT to deliver business value preferred
Working Conditions
Normal office conditions
#LI-AA1Requisition ID: 2020-37231 External Company URL: www.gmfinancial.com Street: 801 Cherry Street
Vacancy expired!