Product Owner I

Overview

• The PO works under general guidance and consistently delivers on commitments
• Work collaboratively with the Program/Product Manager to communicate the roadmap initiatives to the teams that result in great experiences for our customers
• Maintaining the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
• Identify and execute optimization opportunities and to drive continuous product improvement
• Partner with your Agile team to maximize the delivery of value and streamline the execution of program priorities
• Work with the Agile Scrum team to craft high quality customer-centric user stories that exceed customer expectations
• Responsible for prioritizing the team backlog in partnership with the team and product management
• Collaborate with Architecture team(s) to understand enabling work to ensure optimal delivery of value for business customers
• Manage product performance using key information, processes and systems to ensure accountability for achieving business results
• Using data to make more informed decisions to ensure accountability for achieving business results
• Ensure clear communication and coordination across business and IT teams to manage the scope of each product launch for on-time delivery of key features
• Accept stories as done with guidance and participate in demonstrations of the work delivered at the end of the sprint to stakeholders
• Invest in the Agile process to continuously improve product quality, time to market, and team member happiness
• Display knowledge of a Design Thinking mindset when exploring problems
• Perform other duties as assigned
• Conform with all company policies and procedures

• Practice in delivering best in class product experiences utilizing Design Thinking and Lean methodologies
• Understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
• Comprehension of the Agile principles and methodologies and how they are applied in the workplace
• Ability to work within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
• Record of project execution, completing and shipping excellent products on time and on budget
• Knowledge of GM Financial core business functions, information systems and operations systems for supported business groups

• Good interpersonal, communication (verbal and written), cross-collaboration skills
• Problem solver who can clearly identify, analyze, and resolve issues as they arise
• Promotes best practices
• Cultivates innovation and learning
• Intermediate in the use SQL to support reporting, problem identification and resolution
• Ability to manage multiple projects simultaneously
• Intermediate persuasive and negotiation skills
• Intermediate presentation skills

• High School Diploma or equivalent required
• Bachelor's Degree in related field, or equivalent work or military experience preferred

• 3-5 years of experience in a relevant role required
• 2-4 years of experience in software support preferred
• 2-4 years of experience in a leadership role preferred
• Experience as a Product Owner or in a similar role preferred
• Experience in an Agile team preferred

• Agile certification (PSPO, CSP-PO, or POPM/APM) preferred

• Subject to stressful situations
• Possibility of working long hours may be required
• Limited travel may be required to support business needs