Vacancy expired!
Software Guidance & Assistance, Inc., (SGA), is searching for a REMOTETelecommunication Network Administrator for a Contract assignment with one of our premier Automotive Services clients in Fort Worth, TX. Responsibilities :
- Support of all telecommunications calling. 200+Toll Free, VoIP routing throughout the Corporate Network of calling.
- Design and support of SBC platforms and analyze Wireshark captures to identify and resolve SIP issues.
- Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
- Documents, tracks and monitors the problem to ensure timely resolution and within SLA's.
- Familiar with a variety of the IT technologies, concept, practices, and procedures.
- Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of tasks. Works under general supervision; typically reports to a team lead or supervisor/manager.
- Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities.
- Determine user needs and incorporate them into the design and overall plan for support.
- Minimum of 4 years of experience required
- Networking (SIP, QOS)
- Design, Implementation, and Support of a VoIP network (internally and externally)
- Experience in Toll-Free number routing and changes at the carrier level.
- Ability to work with external vendors such as carriers and appliance providers.
- Ability to use network diagnostic equipment to evaluate and diagnose potential network/telecom related issues
- Excellent communication skills, written and oral
- Experience working with remote teams
- Self-directed with the ability to develop action plans, reports, status, and presentation material
- Understanding of VOIP network architecture
- Bi-lingual language skills helpful, but not required
Vacancy expired!