Vacancy expired!
- Partner with and provide thought leadership to Sales and Marketing business customers
- Build productive relationships with a global IT team, including BSAs, developers & DBAs
- Support the evaluation, design and architecture of the Sales and Marketing technology stack
- Understand the full Sales cycle, and design solutions that interface with SFDC and Siebel (quote and order) applications
- Drive a cross-functional and integrated approach to Marketing and Sales solutions
- Manage, drive and lead technology evaluations
- Perform hands-on Salesforce system setup and configuration
- Manage Salesforce security including roles, profiles, sharing rules, and permission sets
- Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions
- Monitor and manage logs/errors for back end system integrations with SFDC
- Translate business requirements into system solutions
- Analyze and determine application and interface solutions
- Design and develop complex reports as needed
- Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
- Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
- Suggest best practices and opportunities for improvement through automation or simplification
- Provide assistance with data migration tasks (mapping, cutover, legacy loads etc).
- Assist in System Portfolio Management and Strategic Roadmap
- May perform other duties as assigned
- Deep understanding of Campaign to Opportunity life cycle
- Strong understanding of Sales forecasting, quote management and territory planning
- Indepth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems
- Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
- Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions
- Design and implementation experience with SalesForce.com, Partner Communities, Marketing Cloud or Marketo (Not mandatory but having exposure to any Marketing Automation tool like Marketo, Hubspot etc. is a big plus)
- Experience with Service Cloud, Sales Cloud, and Salesforce Lightning
- Proven ability to manage multiple projects concurrently and drive delivery and execution
- Ability to drive business consensus and simplify processes and designs
- Ability to document interfaces and data flows
- Excellent written/verbal communication skills
- Ability to establish working relationships with personnel at all levels in the organization
- Ability to effectively manage confidentiality of information
- Ability to quickly learn new systems, processes, and technology
- Experience with Project Management tools and methodology a plus
- Bachelor’s Degree in Computer Science, Information Systems or equivalent
- 5 or more years’ experience in a Business Systems Analyst role supporting business units globally
- 5 or more years’ experience with SFDC – Sales Cloud administration
Vacancy expired!