Vacancy expired!
Systems Support Specialist - Frisco, TX
BravoTECH, a leader in IT staffing and staff augmentation services, seeks a Systems Support Specialist for our preferred client in their Frisco, TX location. Job Description POSITION RESPONSIBILITIES:- Assists with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software.
- Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Test and install hardware and software updates and service packs.
- Coordinates with Information Technology Team Members as appropriate to determine and resolve problems received from customers.
- Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, application servers, proprietary applications and administrative systems.
- Trains Team members on use of all hardware and software.
- Maintain inventory controls for hardware, software and supplies.
- Participate in special projects such as office computer and equipment moves.
- Configure new users in various applications and environments.
- Willing to travel.
- College degree in Information Systems or Computer Science, preferable.
- MCP, MCSA a plus
- Minimum 1 year experience supporting Windows 10, understanding of Office 365 and Microsoft Office 2010-2016
- Experience troubleshooting hardware issues and replacing parts as needed on desktop and laptop PCs.
- Experience troubleshooting basic network, software and printing issues.
- Ability to support and maintain the following applications, hardware or technologies:
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- Microsoft Office - 2010+
- Antivirus
- VPN
- Backup Solutions
- Active Directory
- DOS Applications
- Mobile Devices
- VoIP
- Copiers, Printers and Fax machines
- Ability to communicate verbally and in writing to supervisors, and Team Members.
- Ability to use hands and fingers to operate, handle, or feel objects, tools or controls; and reach with hands and arms.
- Ability to lift and move up to 40lbs. objects.
- Ability to work in small spaces such as under desks or within server racks.
Vacancy expired!