Job Details

ID #2507381
State Texas
City Galveston
Full-time
Salary USD TBD TBD
Source Texas
Showed 2019-07-01
Date 2019-06-28
Deadline 2019-08-27
Category Accounting/finance
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Night Auditor In Best Western Plus (Seabrook)

Texas, Galveston 00000 Galveston USA

Vacancy expired!

We are seeking a Night Auditor to become a part of our team! You must have a great smile and pleasing personality

Responsibilities:

Must be able and willing to stand 8 hours shift available to work any shift and every day of the week/Holidays

Assist guests with Check In and Check out from hotel, while providing excellent guests service .

Maintain guest confidentiality and security

Exhibit attention to detail .

Comply with attendance rules and company rules and regulation.

Perform any other job related duties as assigned by management.

Register and assign rooms to guests, make and confirm phone and online reservations

Respond to guest needs, requests, and complaints.

Collect payment from departing guests

Balances and audits for accurate room revenue, all room and tax charges, cashiers reports, preparation of all reports relevant to daily revenues.

Complete daily management and accounting reports and supporting documents.

Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.

Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner

Resolve guest issues and completing special requests. In the event of dissatisfaction, negotiate compromise in accordance to company's established guidelines.

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications:

Previous experience in customer service, front desk service or Night Auditor in Hotel settling

Ability to work under pressure

Strong organizational skills

Excellent written and verbal communication skills

Vacancy expired!

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