Vacancy expired!
Description:Within a third party call center representatives will be assisting Clients and Customers via telephone,e-mail, or chat with order inquiries requests problem resolution and comments/feedback regarding products/services within their finical campaign. Each Representative will be able to consult with clients and customers to identify additional needs related to the products or services. Recommends appropriate products services or solutions. Works on assigned client programs/campaign,and performs duties in a courteous efficient and professional manner. Meets Company and client goals for levels of performanceThis company is a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunicationsESSENTIAL DUTIES AND RESPONSIBILITIES: Requesting reprints/credits. Ensuring security and privacy of customer’s information. Providing education and support regarding products and services. Acts/offers appropriate products services and solutions to meet customer needs. Responsibilities for inbound or outbound call segment applies based on individual assignment. Successfully completes initial new Specialist training program and participates and completes all required learning and ongoing training. Entering & processing orders. Processing cancel/change requests.Additional Skills & Qualifications:Skills: Comfortable with continuous Inbound calls Comfortable to work within Call Center environment Data Entry while working with customers over the phone Ability to Multitask Ability to Toggle between multiple screens Hours: Must be Flexible- hours will range from 7am-8pm Monday- Sunday, must be available to work one day of the weekend. Must have a high school diploma or GEDAbout Aston Carter: At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Vacancy expired!