Vacancy expired!
Broker Support Representative-
- Schedule: HYBRID IN OFFICE 1-2 DAYS A WEEK
- Monday-Friday : 8am-5pm
- Location: Downtown Houston (77002)
- Receiving daily production assignments to support team.
- Entering data based on standard work process and procedures.
- Monitors shared mailbox; interprets and evaluates broker related requests and sends to correct subject matter expert.
- Pulling and updating reports, as directed.
- High-quality communication, interpersonal, and coordination skills.
- Other duties as required based on projects and business needs.
- Open office environment
- Hybrid work schedule two days office, three days remote (Houston-based role)
- Professional, fast-paced, high-intensity office environment
- Education: Bachelor's Degree, preferred. Applicable combination of education, training, and experience acceptable
- 1-3 years of experience working for a utility in any of the following, commercial billing, commercial products, broker payments, research and escalated customer issue resolution for
- Commercial and Industrial customers.
- Knowledge of Microsoft Office
- SQL base experience preferred, but not required. Used to query and search internal data
- Proficient oral and written communication skills and experience communicating with cross-functional departments
- Works well under pressure, remaining focused and calm in the face of distractions and changing priorities
- Excels in execution of multi-task assignments
- Ability to quickly conceptualize and assimilate data to make decisions and take appropriate action
- Ability to work effectively in a team-oriented environment
- Adapts effectively to new and changing environments
- Proficient in the operation of personal computers and Windows-based software
Vacancy expired!