Job Details

ID #40582515
State Texas
City Houston
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source 3coast
Showed 2022-05-10
Date 2022-05-09
Deadline 2022-07-08
Category Et cetera
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Service Desk Support

Texas, Houston, 77001 Houston USA

Vacancy expired!

Job: SC19583

SERVICE DESK SUPPORTLocation: Houston, TXType: ContractExciting opportunity! Our client is looking for a talented Help Desk/Desktop professional to join their team. If you are someone who enjoys working on a collaborative group and is passionate about technology, send us your resume.

Job Duties:
  • Provide customer support remotely as well as deskside
  • Work with other IT groups to escalate issues
  • Support desktop operating systems and applications including, but not limited to
    • Desktop O/S - Windows 7/10
    • Microsoft Office 2016 (Outlook, Word, Excel, PowerPoint)
    • Adobe Reader/Pro
    • Mobile Device Support
  • Software specific to
    • Workstation virus protection (McAfee)
    • Spyware removal utilities
  • Remote access support (VPN and RDS)
  • Active Directory user and device administration
  • Desktop, laptop and printer hardware support
  • New workstation configurations and setup
  • Support email on iPhone/Android devices
  • Limited server and network/router troubleshooting/support

Required Skills:
  • Minimum five years help desk and deskside support experience required
  • College Diploma (or equivalent experience)
  • Excellent troubleshooting and analytical skills
  • Ability to take the initiative to learn and apply technical skills
  • Experience with Windows 7 and Windows 10 operating systems
  • Experience with configuration and setup of PC’s, printers and mobile devices
  • Working knowledge of Active Directory / Exchange
  • Experience with MS Office 2016/O365 (i.e., Word, Excel, PowerPoint and MS Outlook).
  • Experience with Service Desk software is a plus
  • Ability to work independently

Vacancy expired!

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