Vacancy expired!
World Wide Technology Holding Co, LLC (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a
Voice Network Manager to support our client located in Houston, TX.Location: Houston, TX (Belway 8 and Downtown) role requires resource to work onsite fulltimeResponsibilities/Job Duties/Job Description/Qualifications:- Cisco/Avaya Voice Experience – Currently all Avaya but moving to Cisco
- Leader type/personality with ample understanding of the technology
- Fundamental knowledge of UCCE and CUCM
- Former TCOM engineer or analyst that has converted to manager
- Contact center or call center management, Calabrio or similar tool
- Architecture and Design understanding, not looking for an architect, just the understanding of the architecture
- Cloud integration/voice interops – upgrading conference rooms to support Teams, Zoom, WebEx
- KEY is Avaya to CISCO migration skills
- Heavy CISCO voice experience
- Able to deal with and manage a team in a transformational environment – moving for Avaya to CISCO has some folks a little on edge
- STRONG interpersonal Skills – ability to influence via a TEAMING approach vs directive approach
Vacancy expired!