Vacancy expired!
Do you like looking at nice cars? Are you outgoing? Would you enjoy being part of a small team with a family-like culture? Our clients expect a high level of customer service - would you be able to deliver that?
Have customer service and front desk experience but no experience in the automotive industry? We will train you!
We are looking for a full time team member! We are looking for someone who is eager to learn and advance. We are growing rapidly and this is a high paced position, so customer service experience is a must.
This is for a FULL TIME POSITION. Tuesday - Saturyday, 9am to 6pm. Sunday/Monday off!
NO WALK INS, DO NOT CALL, DO NOT EMAIL the business. IT WILL NOT BE SEEN.
POSITION OVERVIEW:
Customer Experience Coordinator/Service Advisor is responsible for performing a variety of duties including customer management and front office duties.
RESPONSIBILITIES:
- Product knowledge
- Answering phone calls
- Introducing promotions and opportunities to customers
- Cross-selling products to increase purchase amounts
- Schedule appointments and greet customers in a timely, friendly manner
- Obtains customer and vehicle data prior to arrival when possible
- Establishes "promised pick up time"
- Checks on vehicle progress throughout the day
- Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed
- Maintain customer satisfaction
- Advise customers on the care of their cars and the value of maintaining their vehicles
- Follows all company safety policies and procedures
- Organizing and maintain an orderly appearance throughout the front office
- Managing social media accounts and creating content
- Assist with clean-up and deliveries when needed
- Operating cash registers, managing financial transactions, and balancing drawers
FOLLOW THESE INSTRUCTIONS IF YOU WANT AN INTERVIEW BY APPOINTMENT ONLY
1. Fill out this online form: https://www.cognitoforms.com/HiringApplicants/AdministrativeAssistant
We do reviews often and adjust salaries based on job performance.
Sales, service advisor, server, waiter, bartender, office manager, store manager, auto, technician, front desk, customer service, retail, manager
Vacancy expired!