Customer service / Admin /
Self motivated - Much of the work is performed independently. This will be a one person office .
Excellent communication skills - Customer service is our number one priority.
Answering phones with a professional attitude and helpful tone
Scheduling appointments
Coordinating jobs with the customer and crews
Keeping up paperwork including invoicing & filing
Calling appointments to confirm prior to the work beginning or consultations
Follow up calls for all jobs and estimates
Excellent customer service skills, personal work habits and positive attitude. Specifically:
Understanding that our success as a company is built on customer satisfaction and we are motivated to grow.
-Attention to detail, responding to emails, answering phones, taking messages, filing, maintaining records and customer files, ordering inventory and various other office duties as needed and continuous customer support.
Bilingual a plus
-Maintaining a customer follow-up system that encourages repeat and referral business.
Previous admin, customer service/sales experience needed.