Vacancy expired!
An established IT Company is seeking IT Systems Administrators and Helpdesk-NOC Techicians to support our Information Services Team. The Services we provide our clients are as follows:
Managed Services | Security and Storage Solutions | Cloud Integration Services | Network Infrastructure Design,
Implementation, Support, Administration and Management Services | Helpdesk Support | IT
Consulting IT Project Implementation | Hardware & Software Sales & Support | Employee
Training & Assistance | Line of Business Software Support | Server and Network Appliance
Racking & Installations
Primary Responsibilities included but not limited to
Provide Helpdesk Support for End-User Tickets/Requests in the Service Desk
Maintain Clients' network hardware and software and IT Appliances - includes pushing
OS updates, firmware updates etc.
Optimize Network Performance and Implement Best Practices
Review Symantec EndPoint.Cloud Reports - take appropriate action
Review Weekly Barracuda or Symantec Backup Exec logs - take appropriate action
Review Kaseya device alerts and logs - take appropriate actions
Work on Custom client projects and requests
Recommend Solutions and may include placing orders from several vendors
Adjust Spam filtering thresholds
Creation of Software Update Patches to be Rolled out to workstations via Kaseya Scripts or
Group Policy
Assisting Remote Laptop Users with Remote Connectivity or Lync Issues
Keeps Clients in License Compliance
Keeps Client Website Renewals, Software Maintenance, Device/Appliances Warranties,
SmartNet Contracts etc current
Performs tuning and capacity planning activities to enhance the performance of the network
resources
Prepares and analyzes statistics on network utilization and availability
Maintains network support software, analyzes user support statistics, and recommends
appropriate measures
Monitor network to ensure network availability to all system users and perform necessary
maintenance to support network availability.
May supervise other network support and client server specialists and plan, coordinate, and
implement network security measures.
Website/FTP support and maintenance
EXPERIENCE REQUIRED IN THE FOLLOWING DEPLOYED TECHNOLOGIES:
KASEYA/ CONNECTWISE (Admin & Setup knowledge will be given preference)
Cisco ASA, Switches, Aironet, AnyConnect
Cisco Unity Express, Panasonic Phone Systems
Watchguard Firewall Support
Windows, SBS Servers, SQL & Exchange Servers
Symantec EndPoint.Cloud & Backup Exec
Barracuda & HP Autoloader Devices
HP & DELL Servers & Racks
Active Directory, Group Policy, DNS/WINS/DHCP
Office365, Lync, SharePoint, Office Suites, Visio
VPN, VLAN Setup & Support
OpenDNS setup, configuration & maintenance
Hyper-V & VM Support
Datacenter Design, Implementation and Maintenance Support
Vmware ESXi /VSphere Setup and Support
Citrix XenDesktop Enterprise Editions
Line of Business Applications:
eClinical Works, Medisoft
MAS90, Quickbooks Enterprise
AutoCad, Microstation, Bentley, Land Desk, Geopak, Axiom, SignCAD, CaiCe
Spector360
TAB
Osirix Imaging
Acrobat Pro
PREFERRED QUALIFICATIONS:
At least one or a combination of these certifications would qualify:
MCTS, MCITP, MCSA, MCSE, MSCP &CCNA
(Equivalent education/experience will be considered in lieu of certifications.)
Bachelors Degree in MIS, Computer Science, or a related field is preferred
Minimum of 5+ years systems administration/ technical support experience in a Windows operating systems
environment
Experience troubleshooting servers, and networks
Experience performing server installations, configurations and support
Working knowledge of Windows OS, Active Directory, VMWare, Office 365 Admin
Above average analytical and organizational skills
Advanced knowledge of computer technology systems and networks
Experience with Windows servers, Firewall/Security appliance configuration, patch
management, backup/recovery, and antivirus
Microsoft/Industry Systems Administration certifications are a plus and would be preferential
Experience with Cisco networking and Exchange would be considered an asset
Technical writing skills
Great attitude, communication and interpersonal skills
Must be flexible and willing to work rotating shifts as assigned
Flexible to provide "scheduled" or "emergency" services during the weekend, evening and
overnight hours, as necessary
Must be able to Lift 25-30 pounds
BENEFITS INCLUDE:
Paid Vacation- Family Time
Medical Insurance Contribution
Mileage Reimbursement
Bonus Program
Casual/Modern Work Environment
Vacancy expired!