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Remote Desktop Engineer Opportunity Paying $32/hr.
Job Description:Position Responsibilities: The Desktop Engineer's primary responsibility is to design, architect, manage and maintain end users' desktop platform. The Desktop Engineer creates operating system images, performs operating system upgrades and software patches, deploys applications, and maintenance of the SCCM/Intune infrastructure. The Engineer will have a broad knowledge of Windows operating systems. The Desktop Engineer will also assist in resolving tier-3 support incidents and training of Desktop technicians. Candidate will document, maintain, and improve standard processes around desktop management. This person must exhibit task and time management skills, oral and written communication skills, technical expertise, and dedication to resolve problems effectively. Architecting solutions for desktop hardware and software. Key ResponsibilitiesTroubleshoot technical issues related to software or hardware and implement solutions.Create operating system images, operating system upgrades, patches, and deploy applications.Ensure the company remains secure and compliant by applying any needed security updates.Effectively communicate problems and their solutions to respective support teams.Work with global teams to deploy standard imagesKeeping up with latest desktop technologiesMaintain global hardware standards for desktops and laptopsAssist with resolving tier-3 support incidents.Document, maintain and improve standard processes in desktop managementResolve problems effectively and efficiently to minimize users' disruptionsCreate SCCM or Intune reports.Notes:QualificationsProficiency with Microsoft support tools, such as but not limited to SCCM, Intune and Active Directory. - required.Advanced knowledge of patch management and software distribution. - requiredCritical thinker - Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures - required.3 or more years of experience working with desktop imaging and application deploymentRoot cause identification and remediation on various hardware and software platformsBachelor's degree or equivalent work experience and certificationsAbility to troubleshoot and interpret system logsWorking knowledge of encryption technologies like Bitlocker and DLP solutionsWorking knowledge of Windows Active Directory and Group Policy is requiredAbility to create custom GPOAbility to install, configure & maintain Windows operating systemsAbility to automate tasks by scripting (PowerShell, VBScript, batch)Ability to configure the Registry and file systemWindows Server and VMWare experience is a plusExperience needed:-Proficiency with Microsoft support tools - 3 Years-such as but not limited to SCCM - 3 Years-Intune and Active Directory. - required- 3 Years-Advanced knowledge of patch management and software distribution- 3 Years-3 or more years of experience working with desktop imaging and application deployment- 3 Years-SCCM- 3 YearsWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Vacancy expired!