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Position DescriptionThe Customer Logistics Supervisor is responsible for the operational function(s) for assigned work group(s) in a logistics operation. This position provides direct supervision and ensures compliance with company and location policies, procedures and work instructions in order to provide a safe and productive work environment, optimum customer service and accurate records. May interact with carriers and/or the customer based on the complexity and scope of the account. All work is subject to review by the CLM/LM/SLM and Ryder Corporate Process Owners such as Finance, Human Resources, Safety, etc. Error could result in customer dissatisfaction, loss of inventory, loss of profit, safety or security incident.Requirements
H.S. diploma/GED
One (1) year or more experience in logistics, warehouse or industry related field required
Previous supervisory experience preferred
Additional Requirements:
Ability to effectively communicate in both verbal and written forms with employees, peers, and management
Strong organizational, follow-up, and computer skills required
Ability to work self directed with minimal supervision
Ability to manage individual performance and employee relations
Ability to use sound judgement when information is incomplete or ambiguous
Knowledge of Warehouse Management Systems (WMS) (Intermediate level, Preferred )
Knowledge of Material Handling Equipment (MHE) depending on position (Intermediate level)
Knowledge of OSHA required; DOT and Hazmat knowledge based on the account (Intermediate level)
Responsibilities
Lead shift start up meeting to communicate daily/shift goal of facility and work group(s). Devise, communicate, and implement plans to obtain operational goals. Work with and motivate employees to ensure goal achievement. Provide progress or constraint updates to management
Hire, train and supervise leads and hourly employees in the assigned work group(s)
Provide leadership for employees through in depth training and continuous review of employee understanding of policies, procedures, and processes. Create a productive work environment through effective communication, coaching, motivating, and leading by example
Support and aid in the development of system and process training for employees in the work group(s). Perform administrative functions to include tracking of time, attendance, and performance feedback
Instruct and enforce location safety management plans, training, and processes
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity, and results
Assign employees to individual tasks and ensure required tools are available
Performs other duties as assigned
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Requisition ID 2019-71987Category Logistics/Distribution/Transportation ManagementEmployment Type Regular - Full Time (4)Travel Requirements 0-10%Position Code 9977
Vacancy expired!