Vacancy expired!
- National Facility Locate Support and Damage Recovery: Responsible for all administrative and coordination of damage recovery claim process.
- Coordinate tasks involved with collecting evidence and all related documentation needed for the purpose of collecting loses due to a third-party damage.
- Manages workload distribution, job due dates and workflow documentation.
- Ensuring accurate workload distribution and on-time process and completion by internal departments.
- Develop action and remediation plans with Lead Damage Recovery Engineer to address any backlogged or past due work or projects to ensure their timely completion.
- Works with internal parties and vendors to validate labor and invoices related to a damage claim.
- Collects data related to damage case in client Damage Claim website.
- Collects and reviews claim forms and performance reporting metrics for national levels to seek opportunities that can reduce the amount of time needed to collect data.
- Help develop new methods of collecting data needed to pursue a claim.
- Historically track all performance data at market, region and national levels.
- Identify improvement opportunities based on historical trending analysis.
- Review performance analytics, vendor and internal department feeds to identify potential improvements and other areas of opportunities.
- Tests - Results obtained in interviews and tests for this position must meet minimum requirements established by the company, in accordance with company policy.
- Requires a comprehensive knowledge of telecommunication equipment, processes and systems as well as department policies and procedures.
- Must have excellent written and verbal skills.
- Must present a cordial and professional image of client's company when working with various partners.
- Must have comprehensive knowledge of MS Office or similar software to build and maintain spreadsheets, presentations and other required documents.
- Must be a self-starter, highly organized and able to learn on your own. Must be a team player.
- Ability to work independently with minimal supervision. Requires additional instructions and some guidance on new or more complex assignments.
- Provides direction and guidance to less experienced teammates.
- Performs complex administrative and analytical duties as needed.
- Follows standard procedure and guidelines.
- Uses individual expertise to solve more complex problems.
- Associates degree in related field (project management, telecommunications, electronics e.g.) and 3 to 6 years of job-related experience or an equivalent combination of education and experience required.
- Desktop computer skills are essential.
Vacancy expired!