Job Details

ID #16993106
State Texas
City Irving
Job type Permanent
Salary USD TBD TBD
Source Citi
Showed 2021-07-19
Date 2021-07-18
Deadline 2021-09-16
Category Et cetera
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Data Protection Services Support Analyst - AVP

Texas, Irving, 75039 Irving USA

Vacancy expired!

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. For more information, visit www.citigroup.com.

Job Description:Citi Data Protection Services is seeking a well-rounded, hands-on technologist, and highly motivated individual to support various tools and process under Data Protection Services archiving and backup related functions. Responsibilities under the Data Protection Services role includes supporting NetBackup provision portal including changes to the Marketplace front end, managing Data Domain storage devices, and monitoring capacities of Data Domain and tape usage. Other duties could include report creation using SQL queries, incident management, problem escalation, root cause analysis, and vendor management. The individual should also be familiar with NetBackup. Leadership and personal character traits required are handling pressure situations, meeting deadlines and target dates, possessing strong analytical / problem solving skills, and incorporating organization skills including task prioritization. The candidate must also demonstrate the ability to communicate in a professional / customer-oriented manner at various levels in the firm.

Specific Responsibilities:
  • Provide hands on support for products under the Data Protection Services umbrella.
  • Support the NetBackup provisioning portal for new server requests
  • Interact with Marketplace team for changes in product which provisions backup / archive requests.
  • Support the SBA Archer Module for attestations for servers which do not have backups
  • Monitor capacities related to Data Domain and tape usage in the backup and archiving environments.
  • Become familiar with reporting tool related to NetBackup and Data Domain referred to as Aptare.
  • Participate in clients support, working group, and recurring team related discussions.
  • Interact with various personality types and technical / non-technical recipients (Know your target audience)
  • Manage and react to a significant amount of daily e-mail pertaining to the products supported.
Qualifications Required:
  • 2+ years experience in a Data Protection (backup / archival role), ideally with a financial institution.
  • Measured analytical thought and problem-solving skills
  • Familiar with NetBackup, backup products, and archival tools
  • Familiar with HBSM (Veritas Aptare) is a plus but not necessary
  • Able to execute command line instruction for Linux OS
  • Familiar with Windows interface and support
  • Detail Oriented with great organizational skills
  • Excellent in oral and written communication
Additional qualifications:
  • Bachelors Degree in Engineering, Mathematics, any Computer related discipline
  • Familiar with HBSM (Veritas Aptare)
  • Proficient in structured query language (SQL)
  • Basic scripting capabilities for baseline reports on OS level details
Education:
  • Bachelors Degree or equivalent experience
-Job Family Group: Technology-Job Family:InfrastructureTime Type:Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting

Vacancy expired!

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