Project Manager

We are looking for

• Strong team player, Excellent Interpersonal and Communication skills, Proficiency in English, Outgoing and extroverted, Self-motivated and independently driven.
• Proven ability to analyze complex business problems and proposing creative solutions with the ability to absorb new ideas and communicates clearly, objectively, and effectively.
• Strong business sense and abilities to communicate data insights to both technical and non-technical audience
• Ability to translate high level problem statements into bugs and disseminate to the technical teams as well as viceversa
• Liaises with different levels of leadership, SMEs and end-users that supports decisions for high-priority initiatives involving product development, customer service improvement and process reengineering

• Work with Product, Dev, QA and trial to create E2E release schedule;
• E2E defect review with stakeholder teams - Consolidating defects, and establish prioritization, defect tracking call
• Create release notes, trial entry and refresh reports
• Work with dev/product stakeholders to provide specific feature change documentation, Improvement clarifications and any additional documentation as requested by the stakeholder teams for their training purposes
• Trial Readiness, coordination & Support - Suport Alpha, Beta, product trials; Work closely with the trial teams to ascertain trial/product readiness, attend trial related calls, talk through trial defects and issues raised, Coordinate with support teams and relay accurate status to trial teams
• Post deployment Release Reporting & Monitoring: Establish standardized reporting format, Incorporate any changes requested by the CFT teams based on their review, Work with support teams to generate and send out reports to the stakeholder teams
• Monitor product and operational KPIs that have been established and drive root cases and resolution
• Build a prioritized project plan based on product roadmap and schedule and track items with the teams to completion; Foresee risks to deliverable completion, call out in advance, build mitigation plans
• Work with respective support leads to predict hardware/software needs based on product roadmap schedule and procure in advance so the support teams have everything they need to support the product post launch
• Weekly Status Reporting to leadership teams- Establish a standard reporting format for teams to report to executive leadership; Tracking, coordinating with various teams and making sure all updates are available in a timely fashion.
• Regular representation on all cross functional product meetings to provide as well as gather key program updates and cascade to the rest of the team